Result oriented project and operations manager with 15+ years of experience in various sectors, responsible for daily operations of work environment. Known for improving operational efficiency through effective staff management, recordkeeping and customer service. Works closely with business teams to analyze, monitor and improve the accuracy of projects from implementation to execution.
Overview
8
8
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Project & Operations Manager
Keo Group
01.2024 - Current
Strategize and launch projects
Engage with engineers and architects to establish project specifications
Clarify project scope, objectives, and deliverables
Outline tasks and necessary resources
Oversee project team
Administer project budget allocations
Assign project resources
Site establishment
Administration of policies and procedures
Develop project schedule and establish timeline
Support and lead team
Obtaining construction approvals & licenses from designated bodies
Contractor management
Administration of project documentation
Ensure compliance with all health and safety standards and report issues
Implement quality assurance protocols
Risk assessment
Overview of project schedule
Communicate updates to stakeholders regarding progress, issues, and actionable solutions
Coordinate and control changes as necessary to ensure project deliverables are met
Review and appraise project findings
Project & Operations Manager
Villa Africa Boutique Hotel
01.2021 - 12.2023
Establishing and enforcing operational policies and procedures to maintain efficiency and effectiveness in operations.
Streamlining systems, processes, and practices
Administering day-to-day management of operations across departments
Maintaining legal compliance of organizational processes with regulations and standards
Upholding and enforcing health and safety standards
Assessing employee and team performance, offering coaching, training, and feedback to elevate effectiveness
Administered budgets, executed forecasting, and distributed resources to align with business and strategic aims.
Engage with various stakeholders across departments to ensure operational alignment with organizational goals
Fostering and managing productive connections with vendors and suppliers
Facilitated cost-effective agreements through contract negotiations with suppliers and vendors
Elevating standards of customer service and increasing customer satisfaction
Refining workflows and processes to maximize efficiency and minimize expenses
Administering staffing initiatives along with supervising, hiring, and training new employees
Supervise contractors on construction site
Supervise and control construction budget
Obtain relevant permits and licenses from designated entities
Collaborate with designers, architects, and engineers to guarantee compliance with all protocols and deliverables
Delivery of construction projects
Site Manager
Dongastro Emporio
05.2017 - 12.2020
Coordinate, structure, and oversee all mining activities, ensuring alignment with mine's overall plan and strategic objectives.
Enforce and manage health, safety, and environmental protocols through systematic safety evaluations, ensuring alignment with SHEQ guidelines.
Define production goals, evaluate output quality and quantity, and modify schedules and resources to fulfill established quotas and maximize efficiency.
Oversee site budgets, track production costs, and execute strategies to reduce expenses while sustaining operational effectiveness.
Facilitate prompt acquisition and distribution of essential materials and equipment, managing their upkeep and efficient utilization.
Manage selection, training, and motivation of staff, resolving disputes and personnel challenges on site.
Function as primary source of information, disseminating SHEQ knowledge and operational updates to management, staff, and various stakeholders.
Education
Certificate - Risk Assessement & Control
Alison Learning Academy
06-2025
Diploma - Operations Management
Alison Learning Academy
09.2025
Diploma - Project Management
Damelin College
Pretoria, South Africa
03.2017
Diploma - Occupational Health And Safety
Alison Learning Academy
04.2001 -
Certificate - Fundamentals of Digital Marketing
Google Digital Garage
South Africa
04.2001 -
Skills
Operations
Inventory Management
Communication Skills
Leadership
Decision Making
Time Management
Risk Management
Conflict Management
Negotiation
Quality Management
Certification
Risk Assessment & Control - Health & Safety, Alison, Jun 2025