Summary
Overview
Work History
Education
Skills
Websites
Aboutme
Careerstatus
Personal Information
Languages
Timeline
Generic

Laurien Kemp

Johannesburg

Summary

With a wealth of experience in Risk, Compliance, Recoveries, Collections, and Business Design, I am a seasoned professional dedicated to navigating the complexities of the financial sector. My career is distinguished by a steadfast commitment to excellence, a flair for innovative problem-solving, and a solid history of formulating and executing comprehensive business strategies. These strategies not only boost operational efficiency but also uphold financial integrity. Driven by a passion for effecting transformative change, I strive to consistently deliver outcomes that surpass organizational expectations. In my capacity as a seasoned attorney, I have applied my expertise across the financial services, legal, and IT industries. I am adept at steering operations with meticulous attention to detail and a comprehensive skill set in risk management, regulatory compliance, and project management. My forward-thinking approach guarantees effective collections and recoveries, and my background in process design and system implementation strengthens organizational support and enhances performance.

Overview

25
25
years of professional experience

Work History

Head Debt Counselling

Nedbank
12.2018 - Current
  • As Head of Debt Counselling at Nedbank and MFC, I steer a department integral to aiding consumers facing financial challenges, in accordance with the National Credit Act.

Head Internal Relations Recoveries, Risk & Compliance

Nedbank
06.2016 - 11.2018
  • Appointed as the Head Risk, Compliance and Internal Relations within the Nedbank Retail Recoveries and Debt Rehabilitation Area.

NCA Regulatory Compliance

Nedbank
06.2014 - 05.2016
  • Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies with specific focus on National Credit Act (NCA) and other financial industry legislation.

EDC & Attorney Compliance Manager

Nedbank
12.2013 - 06.2014
  • To compile and communicate a researched and continuously updated compliance guideline for Nedbank and its External Debt Collectors and/or Attorneys.

Recoveries Manager

Nedbank
01.2013 - 12.2013
  • Control and supervision of the end to end Admin Order Collections process.

Business Owner

Acczone Systems
03.2012 - 01.2013
  • Bought Acczone Systems, a software development company specializing in the implementation and support of a loans administration system.

Operations Portfolio Manager

Silverbridge
03.2011 - 03.2012
  • Establish and maintain positive & proactive relationships.

COO

Silverbridge Contracted to Acczone Systems
06.2010 - 02.2011
  • Worked closely with the CEO and the Board of Directors to implement the vision and the overall long term plan.

Head Specialised Collections & Debt Counselling

Nedbank
03.2002 - 05.2010
  • Head of Specialized Collections and Debt Rehabilitation & Recovery Services within the Nedbank Personal Loans Division.

Junior Attorney

Nell Kotze & Van Dyk Attorneys
06.1999 - 02.2002
  • Worked as a Junior Attorney at Nell Kotze & Van Dyk Attorneys.

Education

University of Cape Town

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University of the Witwatersrand

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Law Society of the Northern Provinces

LLB - undefined

University of Pretoria

Matric - undefined

JA Malherbe High School

Skills

Risk Management

Compliance Management

Business Management

Data Analysis

HR

IR

Pre-Legal Collections

Recovery Management

Audit

Thirdparty Management

Business Analysis

Change Management

Cost & Budget Control

Financial Management

Investigations

Legal Compliance

Portfolio Management

Process Improvement

Risk Assessment

Staff Management

Aboutme

Pretoria, Gauteng, Afrikaans, English, White Female, No, South Africa, 7711260129080, EB - Articulated Light Vehicles up to 3,500kg

Careerstatus

True, Head Debt Counselling, more than 20 years, Honours

Personal Information

Notice Period: 30 days' notice

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)

Timeline

Head Debt Counselling

Nedbank
12.2018 - Current

Head Internal Relations Recoveries, Risk & Compliance

Nedbank
06.2016 - 11.2018

NCA Regulatory Compliance

Nedbank
06.2014 - 05.2016

EDC & Attorney Compliance Manager

Nedbank
12.2013 - 06.2014

Recoveries Manager

Nedbank
01.2013 - 12.2013

Business Owner

Acczone Systems
03.2012 - 01.2013

Operations Portfolio Manager

Silverbridge
03.2011 - 03.2012

COO

Silverbridge Contracted to Acczone Systems
06.2010 - 02.2011

Head Specialised Collections & Debt Counselling

Nedbank
03.2002 - 05.2010

Junior Attorney

Nell Kotze & Van Dyk Attorneys
06.1999 - 02.2002

University of Cape Town

undefined

University of the Witwatersrand

undefined

Law Society of the Northern Provinces

LLB - undefined

University of Pretoria

Matric - undefined

JA Malherbe High School
Laurien Kemp