Swimming, reading, socializing, Church
LAUREN PEREIRA
Catering Manager/Admin Manager
Johannesburg,GP
Summary
"Nobody grows old merely by living a number of years. We grow old deserting our ideals. Years may wrinkle the skin, but to give up enthusiasm wrinkles the soul." - Samuel Ullman
I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
Work History
Canteen / Amin Manager
TSAfrika - Tsebo
09.2015 - Current
- Overseeing my market orders
- Grv -ing of all invoices
- All queries i.e
- Pod's Naal, THA, Party solutions etc
- Menutec
- F.O.H vouchers
- Manage the stores staff
- Update the recon daily
- Maintain and keep daily, weekly monthly records of all invoices
- Monthly billing - Sage
- Sundry breakdown
- Pl daily
- Menutec
- Billing info for the client
- Intelipos and all queries relating to
- Pcard and back up
- Conclude vending docs to client
- All back up and supporting documents for the client
- See new suppliers regarding new product info
- Oversee ppc from stores to chef
- Monthly docs to Client
- Monthly docs
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Canteen / Catering Manager
TSAfrrika- Tsebo
01.2014 - Current
- Responsible for overseeing all financial aspects of WBHO contract
- Follow process of TsAfrika and service of client and clientele
- Ensure Smooth operational execution of service to WBHO staff
- Menu planning, costing and control of all meals ensuring they are in line with Service Level Agreement
- Manage the facility in order to surpass the client's expectation
- Provide communication to team to ensure effective teamwork
- Administration - Management of admin daily, finances, debtors, budgets books (Menutec)
- Catering for the client and Exco as well as annual function like potjie kos day and Spring day (entire Staff compliment) and ensuring the best level of service and attention to detail
- As well as Ceremony evenings hosted in honour of WBHO Prize giving's
- Catering for conferences alike
- Bookkeeping on the Menutec system, weekly and monthly
- Work with a profit & loss statement daily
- Stock taking
- Ordering and receiving
- Grv -ing of all invoices
- Intilipos and all queries relating to Intelipos
- P card and P card back up
- Client Account - all backups and supporting documents to client i.e
- Free Issues, vending etc
- Maintain operational controls in line with budgetary requirements
- Ensure till, cash ups and Plankomat(BOH) runs smoothly & efficiently
- Monitoring performance of Staff
- Attend relevant Meetings with the client
- Ensure Client is satisfied with daily running of establishment
- Tool box talks daily
- Monthly meeting with staff
- Ensure staff are adhering to Health and safety regulation both personally and in the kitchen.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Implemented new catering software systems, streamlining the booking process and increasing efficiency.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Led monthly team meetings to discuss ongoing projects, address concerns, and promote a positive workplace culture.
- Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
- Optimized inventory management processes, reducing waste while maintaining adequate stock levels for all events.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Accomplished multiple tasks within established timeframes.
Admin
Compass Group
01.2013 - 01.2014
- Bookkeeping - Worksmart Operating system
- Plankomat
- Daily Admin
- Stock taking on a weekly basis
- Ordering & receiving
- Client Account - Cell C.
Pa to MD
Air Namibia
01.1998 - 01.2000
- MD's Diary
- Ticket Sales
- General admin duties
- Reception.
Nail Technician / Owner
Mobile Nails
01.1999 - 01.2013
- Nails
- Training
- Book keeping.
Owner / Nail technician
Nail & Beauty Creations
01.1992 - 01.1995
- Owner Nail Technician
Customer Service Agent
SAA
01.1992 - 01.1995
- Reservations
- Prepaid ticket sales
Education
The Hill High School
ITEC International Diploma, National & National Diploma in Beauty Therapy - undefined
Facets Beauty School
Transport, tourism and administration Diploma - undefined
Rennie's TTI
Skills
Quick books
Windows 98
Various bookkeeping systems
Sage
Worksmart
Menutec
Pastel
Windows '98
Microsoft '98
Power Point
Excel
Internet
Quick books
Worksmart
Menutec
Sage Pastel
QucikBooks
Accomplishments
- At school I was on the Matric Dance Committee and organized the event for 1998
- At Beauty School I single handedly organized our year end function and graduation
- I have completed many courses ranging from meditation to self - Awareness and Self-development
- I completed a Management course at Tsebo:
Siyakhana Development Prrogramme- Level 3
Course Content:
- Leading with EQ
- Roles of a Manager
- Business Behaviours & Team Behaviours
- Coaching for Leaders
- HR -IR
- Conflict Management
- OHS Incident & Investigation
Character Attributes
- Think quick on my feet
- Enthusiasm and determination
- Love a challenge
- Have an enquiring mind
- Happy to help out in any area
- I'm add abatable to change
- I am highly motivated; I cannot sit around I need to be busy I work in sections towards my goals. I believe I can make an effective contribution to the company, I think quickly on my feet and I am able to do a task having been shown once how to do it. I am eager to learn, I work consistently and I am systematic.
Interests
Timeline
Canteen / Amin Manager
TSAfrika - Tsebo
09.2015 - Current
Canteen / Catering Manager
TSAfrrika- Tsebo
01.2014 - Current
Admin
Compass Group
01.2013 - 01.2014
Nail Technician / Owner
Mobile Nails
01.1999 - 01.2013
Pa to MD
Air Namibia
01.1998 - 01.2000
Owner / Nail technician
Nail & Beauty Creations
01.1992 - 01.1995
Customer Service Agent
SAA
01.1992 - 01.1995
The Hill High School
ITEC International Diploma, National & National Diploma in Beauty Therapy - undefined
Facets Beauty School
Transport, tourism and administration Diploma - undefined
Rennie's TTI