Lauren Monique Bronn
Pineview North
Summary
Motivated and adaptable professional currently pursuing a degree in Bachelor of Commerce in Human Resource Management. Known for being trustworthy, proactive, and a fast learner with strong interpersonal and problem-solving skills. Brings hands-on experience in customer service, administrative support, and data gathering. Seeking an opportunity to contribute to a dynamic organization while gaining practical experience in the HR or administrative field.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Old Khaki, Cape Union Mart
Somerset Mall
12.2018 - 02.2023
- Delivered exceptional customer service in a fast-paced retail environment
- Assisted with inventory, merchandising, and point-of-sale duties
- Trained new staff and managed opening/closing procedures
Sales Assistant
Poetry, Cape Union Mart
Somerset West Mall
04.2017 - 12.2018
- Promoted products to customers and ensured a welcoming shopping experience
- Maintained store displays and supported promotional events
Reservations Clerk
Greyhound Coach Lines
Bellville Office
06.2016 - 11.2016
- Processed bookings, handled customer queries, and managed cash handling
- Gained experience in financial procedures and CRM systems
Cabin Attendant
Greyhound Coach Lines
Depot
06.2015 - 03.2016
- Provided on-board customer service, ensured passenger safety and comfort
Data Gatherer
Theewaterskloof Municipality
CDW Survey Project
12.2013 - 01.2014
- Collected and recorded community data accurately and efficiently
Education
Bachelor of Commerce - Human Resource Management
MANCOSA
Distance Learning05.2025
Higher Certificate - Local Government & Development Management
MANCOSA
Distance Learning05-2024
TEFL Certificate -
TEFL Universal
Online03-2023
National Senior Certificate -
Grabouw High School
Grabouw, Western Cape, 716012.2011
Skills
- Customer Service Excellence
- Data Collection & Survey Work
- Sales & Reservations Handling
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Internet & Email Communication
- Bilingual: Fluent in Afrikaans and English
- Valid Code 8 Driver's License
Alternative Contact
076 188 9625
Personal Information
- Dependents: 1
- Date of Birth: 07/23/93
- Gender: Female
- Nationality: South African
- Marital Status: Single
Timeline
Sales Assistant
Old Khaki, Cape Union Mart
12.2018 - 02.2023
Sales Assistant
Poetry, Cape Union Mart
04.2017 - 12.2018
Reservations Clerk
Greyhound Coach Lines
06.2016 - 11.2016
Cabin Attendant
Greyhound Coach Lines
06.2015 - 03.2016
Data Gatherer
Theewaterskloof Municipality
12.2013 - 01.2014
Bachelor of Commerce - Human Resource Management
MANCOSA
Higher Certificate - Local Government & Development Management
MANCOSA
TEFL Certificate -
TEFL Universal
National Senior Certificate -
Grabouw High School
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