Summary
Overview
Work History
Education
Skills
References
Accomplishments
Section name
Timeline
Generic

Lauren Bridgman

Regulatory Specialist
Randburg,GP

Summary

Dynamic Regulatory Specialist with extensive experience in quality assurance, compliance monitoring, and process improvement within the financial services sector. Expertise includes audit investigation, documentation, training material development, and data analysis, complemented by strong attention to detail and effective communication skills. Recognized for a results-driven approach and the ability to navigate complex regulatory environments while implementing robust compliance strategies. Committed to fostering team collaboration and adapting to evolving regulatory requirements, consistently delivering operational excellence and reliability.

Overview

11
11
years of professional experience

Work History

Regulatory Specialist

Nedbank
07.2022 - Current
  • Quality assurance monitoring and reporting
  • Monitoring, audit findings investigation, tracking, updating and resolution
  • Investigations, research and alignment of tools, manuals, guides, methodologies and documentation
  • Analysis, maintenance and preparation of processes and methodologies
  • Creation, design & maintenance of communications, training material, documents, templates, spreadsheets, and presentations
  • Creation of inter-team assessments, analysis and tracking of staff assessment data, as well as trend analysis
  • Actioning management & staff queries and providing feedback
  • Assisting team with technical issues and error reporting
  • Proofreading analyst data [Lauren Bri…02.10.2025 | Word]

Enhanced Due Diligence Quality Assurance Supervisor

Nedbank
07.2019 - 08.2022

Remedial Verification Consultant

Nedbank
07.2016 - 07.2019

Administrator Process and Operations

Nedbank
11.2014 - 07.2016

Education

Bachelor of Arts - Applied Psychology, HR, Psychometry, Workforce Operations

UNISA
South Africa
10-2023

Skills

Compliance and quality oversight

References

  • Amanda, Kitching, Regulatory Team Leader, AmandaK@nedbank.co.za, +27 82 871 5091, +27 11 671 7237, Regulatory Enablement Centre, Nedbank
  • Christinah, Milanzi, Regulatory Team Leader, ChristinahMi@nedbank.co.za, +27 72 924 3786, +27 72 924 3786, Regulatory Enablement Centre, Nedbank
  • Daksha, Nathoo, Regulatory Specialist, DakshaN@nedbank.co.za, +27 67 051 5599, Regulatory Enablement Centre, Nedbank

Accomplishments

  • Awarded Nedbank Retail Achiever 2022 for outstanding performance and contribution to regulatory compliance and operational excellence.
  • Successfully led quality assurance monitoring initiatives, resulting in improved compliance and reduced audit findings.
  • Developed and implemented new training materials and templates, enhancing team efficiency and knowledge transfer.
  • Recognized for outstanding support in resolving technical issues and providing timely feedback to management and staff.
  • Played a key role in aligning regulatory methodologies and documentation, contributing to streamlined processes.
  • Consistently received positive feedback for accuracy in proofreading analyst data and supporting inter-team assessments.

Section name

If you’d like a downloadable Word file, please let me know and I’ll attempt the process again or guide you step-by-step!

Timeline

Regulatory Specialist

Nedbank
07.2022 - Current

Enhanced Due Diligence Quality Assurance Supervisor

Nedbank
07.2019 - 08.2022

Remedial Verification Consultant

Nedbank
07.2016 - 07.2019

Administrator Process and Operations

Nedbank
11.2014 - 07.2016

Bachelor of Arts - Applied Psychology, HR, Psychometry, Workforce Operations

UNISA
Lauren BridgmanRegulatory Specialist