Laura Msiza

Dedicated And Reliable Professional With Experience In Customer Service And A Strong Desire To Transition Into A Customer Care Position. Possessing Excellent Communication, Organizational, And Problem-solving Skills. Seeking A Project Customer Service Role To Leverage My Transferable Skills And Gain Experience In The Field.

Soshanguve

Summary

Dynamic and customer-focused professional with extensive experience at Game Stores, excelling in cash handling and customer service. Proven ability to maintain a balanced cash drawer while fostering strong customer relationships. Recognized for attention to detail and a strong work ethic, ensuring seamless payment processing and enhancing customer satisfaction.

Overview

year of professional experience

Work History

Cashier

Game Stores

02.2023 - 02.2024

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Hlomphanang Secondary School

Soshanguve, South Africa

04.2001 -

Skills

Customer service

Cash handling

Customer assistance

Payment processing

Payment collection

Cash register operation

POS systems

Time management skills

Product restocking

Product recommendations

Drawer balancing

Returns processing

Customer service excellence

Patience and empathy

Work ethic and integrity

Team collaboration

Customer relations

Money handling

Attention to detail

Written and verbal communication

Cash handling and management

Timeline