Latoya Bester
Mining & Administrative
Pretoria,Gauteng
Summary
Accomplished Mine Manager with 8+ years of experience in planning, designing, and overseeing the development of mining projects. Proficient in conducting surveys, developing technical reports, evaluating resources, and providing reserve estimates for feasibility studies. Resourceful in monitoring and managing project costs and deadlines to drive efficiency.
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mine Manager
Krosa Sand Tshwane
09.2016 - Current
- Inspected mine sites to maintain structural, equipment and project safety and protect workers.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored mine production rates to assess operational effectiveness.
- Followed environmental regulations when planning and deploying mining projects for natural resource extraction.
- Prepared mining project estimates and financial reports for accurate and proactive cost management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Senior Administrator/Health & Safety Office
Tedcor, Pty) Ltd
03.2012 - 09.2016
- Manage risk assessments at all Depots in the Company
- Monthly / Daily Reports and Stats
- Assisting the CBC’s (Community -based contractors)
- Compiling Monthly Invoices
- Builder’s Rubble Reports
- Manage UIF/ Death/Funeral/ Accident Claims
- Submitting of COIDA reports (accidents on duty reporting) Manage petty cash/filing system and office supplies
- Utilized strong leadership and administrative abilities to maintain smooth office operations.
- Coordinated document movements, checked the accuracy, and maintained compliance with standard requirements.
- Implemented strategies to take advantage of new opportunities.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Monitored operations and reviewed records and metrics to understand company performance.
- Developed innovative strategies to establish best practices, promoting profitability.
- Followed up with customer accounts to resolve unpaid or past-due accounts.
- Organized client meetings to provide project updates.
Practice Manager
Dr W A Cronje Pretoria
10.2010 - 01.2012
- Capturing of Data
- General administration Duties
- Filling and answering telephones
- Ordering medical Supplies
- Account inquiries
- Assisting Doctors with Clinical Procedures
- Ordered supplies needed and kept tabs on inventory levels.
- Communicated with patients with compassion while keeping medical information private.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
- Maintained records management system to process personnel information and produce reports.
Sales Executive
Cape Diamond Wines Lutzville
03.2008 - 09.2010
- Key accounts at Retail chains
- Cold calling on new business
- Follow up on deliveries and recalls
- Organize promotions i.e., Food Wine and
- Reset store displays for special events and seasonal merchandise changes.
- Sourced new sales opportunities through inbound lead follow-up.
- Beverage Shows, Trade Shows, and Retail stores
- Do daily, weekly, and Monthly sales and progress reports.
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Prepared presentations, proposals, and sales contracts for existing and potential accounts.
- Assigned qualified leads to the field sales team for further development and closure.
Sales Representative
Muffins America
09.2007 - 02.2008
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Contacted new and existing customers to outline the benefits of products.
- Created successful strategies to develop and expand customer sales.
- Adhered to company initiatives and achieved established goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
SCS Wrigleys, Van
10.2006 - 09.2007
Data Capturer
SCS, Supply
01.2006 - 09.2006
Estate Agent
Jana Reynecke Properties
05.2005 - 12.2005
Primi Piatti Front of House Manager
11.2004 - 04.2005
Education
BComm - Commerce
Varsity College
Pretoria11.2025
Public Administration & Management Certificate - Public Administration
UNISA
Pretoria10.2015
SHEOMTRAC - Health & Safety
Nirvana Business Solutions
Johannesburg10.2015
Skills
- Information Analysis
- Mine Operations Management
- Computer Skills
- Project Planning
- Critical Thinking
- Supervision & Leadership
- Organizational Skills
- Problem Resolution
- Reliable & Trustworthy
- Relationship Building
- Customer Service
- Conflict Resolution
- Training & Development
- Planning & Organizing
- People Skills
Certification
- Sheomtrac
- Public Administration & Management
References
Johan Cornelius +27 71 878 6256
Louise van Jaarsveld +27 84 400 5251
Ann Nortje +27 66 162 8224
Achievements
- Compiled and managed an entire Mining license application from start to finish
- Complex Body Corporate & Caretaker
- Deputy Chairperson Ward 54
- The University of Pretoria Youth Choir 2000-2003
- Riskon Management cc Health and Safety Rep.
Languages
Languages
Afrikaans, English
First Language
English
Advanced
C1
Afrikaans
Advanced
C1
Timeline
Mine Manager
Krosa Sand Tshwane
09.2016 - Current
Senior Administrator/Health & Safety Office
Tedcor, Pty) Ltd
03.2012 - 09.2016
Practice Manager
Dr W A Cronje Pretoria
10.2010 - 01.2012
Sales Executive
Cape Diamond Wines Lutzville
03.2008 - 09.2010
Sales Representative
Muffins America
09.2007 - 02.2008
SCS Wrigleys, Van
10.2006 - 09.2007
Data Capturer
SCS, Supply
01.2006 - 09.2006
Estate Agent
Jana Reynecke Properties
05.2005 - 12.2005
Primi Piatti Front of House Manager
11.2004 - 04.2005
BComm - Commerce
Varsity College
Public Administration & Management Certificate - Public Administration
UNISA
SHEOMTRAC - Health & Safety
Nirvana Business Solutions
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