Resolved conflicts and negotiated mutually beneficial agreements between parties.
Carried out day-to-day duties accurately and efficiently.
Handled [Number] calls per day to address customer inquiries and concerns.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Adhered to social distancing protocols and wore mask or face shield.
Participated in team-building activities to enhance working relationships.
Heavy Diesel Fitter
National Railway of Zimbabwe
Bulawayo , Matebeleland South
2016.01 - 2017.01
Removed components and completed repairs or installed new replacements.
Overview
5
5
years of professional experience
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
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