Langelihle Ncube
Summary
I am a Certified Beauty therapist with extensive expertise in body wrapping, relaxation techniques, and facial treatments while demonstrating strong time management and attention to detail. I am Skilled in lymphatic drainage, body sculpting, waxing services, and seaweed wrap procedures. I am Passionate about health and wellness with a focus on stress reduction methods and skin analysis procedures. I am committed to client relationship building through listening and understanding to ensure luxurious and high standard treatments are provided while promoting products effectively. I am proficient in Microsoft Outlook, Word, Nebula and PMS.
I am open to learning more for growth and keeping up with the times .
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Spa therapist
Ritz Carlton Yacht Collection
Caribbean Islands , United States of America
2025.12 - Current
- Delivering professional massages, luxurious facials, Body wellness treatments, assisting with reception work and assisting with guest embarkation escort
- Offered advice on home care routines after treatments to prolong benefits of services rendered.
- Ensured client satisfaction with spa services by addressing concerns or complaints promptly.
- Educated clients on best practices for skin health with tailored product recommendations.
- Delivered exceptional customer service for repeat business and positive reviews.
- Customised therapies according to individual preferences, increasing overall satisfaction rates.
- Identified appropriate products for each client's skin type by conducting thorough consultations.
- Assisted receptionist with scheduling appointments when necessary for smooth business operations.
- Demonstrated flexibility whilst adapting to changing schedules or last-minute bookings.
- Boosted skin health with facials, masks, and other skincare treatments.
- Utilised knowledge of various massage techniques to meet individual client needs.
- Administered body treatments by explaining procedures to clients.
- Maintained clean, hygienic work area by following established cleaning protocols.
- Enhanced team productivity by actively participating in staff meetings and trainings.
- Showcased new treatments, promoting add-on sales and customer upgrades for increased spa profitability.
- Increased retail sales through persuasive, thorough aftercare advice and product recommendations.
- Developed a loyal client base of repeat customers through outstanding levels of service.
- Addressed client problems such as pain and tight muscles or fascia through therapeutic massage techniques.
Spa therapist
Perfect 10 Hillcrest nail and beauty spa
Durban, South Africa
2024.01 - 2025.01
- Performed skin analysis tests, leading to more targeted treatment plans.
- Ensured client satisfaction with spa services by addressing concerns or complaints promptly.
- Educated clients on best practices for skin health with tailored product recommendations.
- Enhanced team productivity by actively participating in staff meetings and trainings.
- Contributed to a calm, serene environment with professional conduct and respectful communication.
- Offered advice on home care routines after treatments to prolong benefits of services rendered.
- Administered body treatments by explaining procedures to clients.
- Displayed empathy towards clients dealing with physical discomfort or emotional stress through attentive listening skills.
- Maintained clean, hygienic work area by following established cleaning protocols.
- Identified appropriate products for each client's skin type by conducting thorough consultations.
- Showcased new treatments, promoting add-on sales and customer upgrades for increased spa profitability.
- Increased retail sales through persuasive, thorough aftercare advice and product recommendations.
Spa therapist & spa Manager
Gugulasizwe Lodge
Big Skies-KwaZulu Natal
2020.02 - 2023.01
- Developed personalised treatment plans to aid in pain management and stress relief.
- Delivered high quality therapeutic massages by employing a range of techniques and modalities.
- Advised on post-massage activities such as rest or exercise that would be beneficial.
- Managed appointment schedules efficiently whilst ensuring optimal client satisfaction.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
- Utilised hot stone therapy techniques, easing muscle tension effectively.
- Included aromatherapy with essential oils to promote wellness and reduce side effects of various ailments.
- Registered and updated client information on database to maintain accuracy.
Front of house & Spa therapist Manager
Rocktail Camp
Kwazulu Natal
2017.01 - 2019.01
- I was responsible for running the Spa at Rocktail Camp, which was ran autonomously from the lodge and my duties included
- Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
- Maintain equipment and inventory of products
- Keep a clean and stocked room
- Acknowledge and respond to relevant guest queries, needs and expectations
- Uphold hygiene standards and follow health and safety regulations
- Carry out administration on inventory orders, stocks and charging of guest invoices to relevant accounts
Education
GCE Ordinary Level - Sciences
ST Anna high school
Zimbabwe 2009.01 - 2013.11
Diploma - Beauty Therapy
Oasis Collage
Zimbabwe 2018.01 - 2019.01
Diploma - Facial Therapy
Beauty academy
South Africa 2024.01 - 2024.06
Skills
- PMS Clients recognition
- Microsoft Outlook (Email) 5 3
- Microsoft Word 5 3
- Internet 6 2
- Nebula PMS 4 Less than 2
- Body wrapping expertise
- Relaxation technique mastery
- Manicure and pedicure proficiency
- Facial treatments specialist
- Consultation proficiency
- Spa equipment maintenance
- Lymphatic Drainage
- Body sculpting services
- Waxing services
- Seaweed wrap procedure knowledge
- Detoxification process understanding
- Empathy and understanding
- Stress reduction methods
- Health and wellness passionate
- Skin analysis procedure
- Time management expertise
- Hot stone therapies
- Attention to Detail
- Stock management
- Friendly and attentive
- Exfoliation techniques
- Eyebrow treatments
- Deep Tissue Massage
- Proactive learner
- Product promotion
- Client relationship building
- Positive work ethic
- Reflexology
- Verbal communication
- CPR certification
- Certified massage therapist license
- Pregnancy massage
PERSONAL DETAILS FOR LANGELIHLE NCUBE
Languages spoken: English ,Ndebele and Zulu
Fluent
Affiliations
- Swimming, Diving, Watching movies and Art
Accomplishments
- Matsimela
- Bergamot
- Almond nut
- Soya seeds oil
- Eucalyptus
- Environ
- Nimue
- Placecol
- Dermalogica
- 111 Skin
- Espa Skincare
- Himalayan salt stones
- Wave hot stones
- Volkano hot stones
- Bamboo
Product knowledge
Certification
- Matsimela
- Bergamot
- Almond
- Soya seeds
- Eucalyptus
- Environ
- Nimue
- Dermalogica
- Placecol
- 111 Skin
- Espa skincare
- Himalayan Salt stone
- Wave stone
- Volkano hotstone
- Bamboo
REFERENCES
- Lethuthula, Manager, 079855145 Body Sense
- Ernest, Chaweka, General Manager, 0814347344 Rocktail Camp
- Jan, Bartman, General manager, 082 866 3341 Gugulasizwe
- Thandiwe, mangubane, Spa Manager, 067 004 0811 Perfect 10
- Olga Van Der Walt , Spa manager ,olga.vanderwalt@rcyc,com Ritz Carlton Yacht Collection
PERSONAL DETAILS FOR LANGELIHLE NCUBE
- Date of Birth & Current Age: 1998-02-28
- Identification Number: FN548669
- Gender: Female
- Nationality: Zimbabwean
- Home Address: 191 CR Swart , 9 Blueberry Hill , Boskruin , South Africa
- Contact Number : 0765993531 / langelihlencube32@gmail.com
- Criminal Record: No
- Blacklisted: No
- Marital Status: Single
Please note I have my seamans book at hand, STCW Certificates , C1/D Visa and Schengen Visa .
Timeline
Spa therapist
Ritz Carlton Yacht Collection
2025.12 - Current
Diploma - Facial Therapy
Beauty academy
2024.01 - 2024.06
Spa therapist
Perfect 10 Hillcrest nail and beauty spa
2024.01 - 2025.01
Spa therapist & spa Manager
Gugulasizwe Lodge
2020.02 - 2023.01
Diploma - Beauty Therapy
Oasis Collage
2018.01 - 2019.01
Front of house & Spa therapist Manager
Rocktail Camp
2017.01 - 2019.01
GCE Ordinary Level - Sciences
ST Anna high school
2009.01 - 2013.11