Lameez Ebrahim
Organisational Behavioural Intelligence Specialist
Johannesburg,Gauteng
Summary
I am a dedicated professional with over 16 years of experience, highly skilled in behavioural intelligence, Risk and Human Capital. My expertise leverages psychological principles and data-driven insights to improve employee engagement, productivity, organizational culture, and risk behaviour. I have successfully led key strategic behavioural insight initiatives, collaborating with senior executives and top-tier management. My leadership has been pivotal in establishing strategic benchmarks within my field.
Overview
10
10
years of professional experience
2026
2026
years of post-secondary education
Work History
Behavioural Intelligence Specialist
Firstrand
Johannesburg
01.2023 - Current
- Using psychological principles to understand risk related behaviour.
- Using appropriate data analysis tools to analyze and interpret data
- Leveraging in-depth knowledge of how individuals and groups behave within organizational settings
- This includes understanding organizational culture, leadership, team dynamics, and change management
- Communicate insights and recommendations to diverse stakeholders
- Strong interpersonal skills for working with teams and influencing organizational change
- Problem-Solving and Critical Thinking - developing strategic solutions to improve organizational effectiveness and employee well-being
- Understanding ethical considerations and compliance requirements related to data privacy and the application of behavioural insights
- Design and conduct assessments and surveys according to the needs and requirements of leadership
- Collect and analyse data related to organizational behaviour to inform decision-making and strategy development
- Develop presentations and reports - Present results to executive stakeholders
- Collaborate with other insight stakeholders (ethics, risk and market conduct) on behavioural insights and patterns
- Conduct Research: Perform research to identify the root causes of behavioural issues.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved internal customer satisfaction through proactive problem-solving.
Culture risk specialist
Firstrand
01.2015 - 01.2023
- Lead the capability that managed culture risk behavioural insights and surveys
- Strategy development and capability leadership
- Develop and communicate a clear vision for the culture risk capability
- Align the capability with the organization's strategic goals and objectives
- Oversee the collection, analysis, and interpretation of behavioural data
- Utilise data-driven insights to inform decision-making and strategy development
- Collaborate with key stakeholders across the organization to understand their needs and challenges
- Behavioural Insights Application - Translate insights into actionable strategies and interventions
- Training and Development - Mentor and coach team members to enhance their skills and knowledge
- Performance Monitoring and Reporting - establish metrics and KPIs to be tracked
- Regularly report on progress and outcomes to senior leadership
- Ethical Considerations - Ensure that all behavioural intelligence activities comply with ethical standards and regulations
- Promote transparency and accountability in the use of behavioural data
- Innovation and Continuous Improvement - Stay abreast of the latest developments in understanding human behaviour
- Continuously seek opportunities to innovate and improve the capability
- Resource Management - Manage the budget and resources allocated to the capability
- Ensure efficient and effective use of resources to achieve strategic objectives
- Conducting assessments and insights
- Conduct comprehensive analyses of organizational behaviour to identify areas for improvement
- This is done by conducting surveys, assessments and analysing unobtrusive data points
- Assessments are conducted using various tools and methodologies depending on the nature of the assessment
- Outcomes from assessments are used to drive informed conversations with executive leadership on required behaviour change
- Insights are provided to a wide range of stakeholders across the Risk, Ethics, Compliance and Human Capital ecosystem
- Preparation of governance submissions wherein insights from assessments are tabled for executive oversight and monitoring
- Conducting of interviews and focus groups for assessments
- Analysing of trends and hotspots
- Understanding the root cause / behavioural drivers contributing to a particular behaviour
- Determining the scope and population required for the assessment
- Developing content for the assessment according to stakeholder needs and requirements
- Partnering with in-business communication and marketing teams on the roll out of the assessment
- Providing insights based on behavioural science models to leadership teams to increase awareness and understanding of behavioural issues and how to effectively manage them
- Support business HC in dealing with culture outcomes, culture change initiatives
- I have conducted surveys and assessments across various geographies and businesses in the FirstRand Group
Ethics and criminal behaviour analyst
KPMG
- Conducted integrity surveys and criminal behaviour assessments for a range of clients: ABSA, Deutsche Bank, AECI, Ithala Development Corporation, Chartis, Sibanye Coal, Teta, BAE, Mpact, UNISA, Sanlam, Net1, Telkom
- Project management and end to end leadership on integrity and criminal behaviour assessments
- Advised clients on best practices for improving organizational behaviour and culture
- Conducted interviews and focus groups to gather data on workplace dynamics
- Lead and mentor integrity team
- Delivered training on ethics and integrity in the workplace
- Developed integrity strategies
- Lead Absa analyst team - Team of 5 analysts on compliance assessment
- Remediated 200 customers per day
- Developed the KPMG SA benchmark for integrity surveys
- Developed the KPMG SA benchmark for fraud strategy assessments
- Designed and implemented a bribery and corruption assessment that was rolled out across Africa
- Provided SME support to KPMG Turkey on integrity assessments
- Responsible for reporting on behavioural insights emanating from Transnet's whistleblowing line
- Advised senior management on using integrity insights to drive employee experience and strategy
- Developed customised solutions to address specific behavioural organisational challenges
- Developed roadmaps for clients to address behavioural outcomes from surveys
- Drafted policies to address behavioural risks
- Developed training for employees in response to behavioural risks and gaps
- Conducted forensic interviews with perpetrators to understand modus operandi and behavioural drivers
- Prepared exhibits for criminal court proceedings aligned to behavioural findings
- Investigated ethical violations - determined behavioural drivers (root cause analysis)
- Analysed written correspondence for possible criminal behaviour
- Drafted reports on findings from criminal behaviour assessments and surveys
- Assisted in managing and conducting new business assessments for KPMG's operational risk and financial risk management team
Education
MASTERS DEGREE - COGNITIVE BEHAVIOURAL THERAPY
Tech Global University
ETHICS OFFICER (CERTIFIED) - undefined
UNIVERSITY OF STELLENBOSCH
BACHELOR OF SOCIAL SCIENCE (B.SOC.SCI) - Psychology and Sociology
Boston University
DIPLOMA - FORENSIC & INVESTIGATIVE AUDITING
UNISA
Skills
- Leadership
- Ethics
- Honesty
- Attention to detail
- Time management
- Planning
- Good communication
- Conflict resolution
- Collaboration
- Team Player
- Problem Solving
- Flexibility
- Adaptability
- Big picture thinking
- Leadership
Skills And Personal Traits
- Leadership
- Big picture thinking
- Adaptability & Flexibility
- Problem Solving
- Team Player and Collaboration
- Conflict resolution
- Good communication
- Planning
- Time management
- Attention to detail
- Honesty
- Ethics and Integrity
Personal Information
Date of Birth: 03/02/85
Hobbies
- Shopping
- Gardening
- Travelling
- Watching Formula 1 - Max Verstappen fan
- Hiking
Knowledge And Competencies
- Organizational Behaviour Analysis
- Employee Engagement Strategies
- Team Performance Optimisation
- Data-Driven Decision Making
- Conflict Resolution
- Data Analysis
- Risk Analysis and Management
- Ethical Behaviour
- Employee Experience
- Data collection Reporting
- Senior executive and board level Reporting and presentations
Accomplishments
Achieved National South African Colours for Women's table soccer.
First place in FirstRand Compliance Academy - Henley Business School
Golden Key Society member for outstanding academic performance.
Timeline
Behavioural Intelligence Specialist
Firstrand
01.2023 - Current
Culture risk specialist
Firstrand
01.2015 - 01.2023
Ethics and criminal behaviour analyst
KPMG
ETHICS OFFICER (CERTIFIED) - undefined
UNIVERSITY OF STELLENBOSCH
MASTERS DEGREE - COGNITIVE BEHAVIOURAL THERAPY
Tech Global University
BACHELOR OF SOCIAL SCIENCE (B.SOC.SCI) - Psychology and Sociology
Boston University
DIPLOMA - FORENSIC & INVESTIGATIVE AUDITING
UNISA
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