Lala Gumede

Dynamic and Assertive Supply Chain Management professional with over nine years of experience in end-to-end supply chain operations, specializing in Sales and Operations Planning (S&OP), inventory management, and order-to-cash (O2C) processes in the healthcare sector. Holds a B.Com. in Supply Chain Management (2024) and is pursuing a Postgraduate Degree in Project Management (2025, expected). Expertise in SAP systems (9 years), Lean methodologies, and managing 3PL/4PL partners to drive efficiency and customer satisfaction in Sub-Saharan Africa. Proven leader in cross-functional teams, delivering cost reductions and OTIF improvements, while building strong stakeholder networks. Meticulous Operations Lead with a natural gift for maximizing efficiency and reducing costs. Seasoned with a 9-year background in the the logistic field. Exceptional leadership and interpersonal traits to create a positive work atmosphere.

• Reduced stock write-offs at Philips from Euro895k (FY22) to Euro105k (FY23) through robust inventory controls and streamlined processes.
• Increased sales order intake for hospital pharmacy consumables from Eruro1.6M to Euro2.8M via improved forecasting and process optimization.
• Secured cost-effective 3PL/4PL contracts, maintaining service quality, and reducing logistics costs by 12%
• Implemented a decentralized stock project, enhancing OTIF rates, customer satisfaction, and sales
• Awarded emplyee of the year for 2023 and 2024

• Serena Maghraj, S&OP Manager, Philips South Africa, +27 843 142 104, serena.meghraj@philips.com
• Sonia Ditlopo, +27 761 275 536, soniaditlopo@gmail.com

• English (Fluent)
• IsiZulu (Fluent)
• Sesotho (Fluent)