Lakiwe Blekiwe

-Organize meetings and presentations to discuss crowdfunding initiatives for charitable organizations.

-Develop and maintain enduring partnerships with charitable organizations.

-Engage prominent charitable organizations to participate in crowdfunding campaigns.

-Devise tactics to foster donor loyalty and maintain their support.

-Devise tactics to enhance client satisfaction, attract more charitable organizations, and expand the usage of our crowdfunding platform.

• Verification Officer
• Make calls to offer assistance for vetting crowdfunding campaigns, answer questions, and direct calls to various departments
• Look at vetting documents for crowdfunding campaigns.

• Acted as a team leader in a new process, delegating tasks and providing feedback.
• Completed reports for the development team, recognizing discrepancies and promptly addressing for resolution.
• Provided professional services and support in a dynamic work environment.
• Organized and detail-oriented with a strong work ethic.

• Responsible for developing and maintaining positive relationships with various charity organisations, including donors, and campaign creators and fundraising specialists.
• Gained extensive knowledge in data entry, analysis and reporting.
• Worked well in a team setting, providing support and guidance.
• Developed strong organizational and communication skills through education charity organizations on crowdfunding.
• Worked effectively in fast-paced environments.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Addressed customer account discrepancies and concerns.

• Wrote and submitted accurate, engaging, and fact-checked stories.
• Utilized social media to promote stories and build audience.
• Investigated important community issues and put together well-received reports.
• Researched and produced daily news reports.

• Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
• Consulted with clients on business issues and developed innovative proposals.
• Assisted new and returning students with applications and registration.