Qualified Test Engineer with proven ability to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.
Overview
15
15
years of professional experience
Work History
Senior Quality Automation Specialist
Dynamix (ABSA)
Johannesburg, GP
01.2023 - Current
Documented testing procedures for developers and future testing use.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Built automated test scripts to handle repetitive software testing work.
Recommended changes and corrections to developers for optimal software performance and usability.
Kept scripts and test cases updated with current requirements.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Developed and maintained defect databases for known issues.
Performed gap analysis procedures and detailed data reviews to optimize implementation.
Senior Quality Assurance Automation Engineer
Wipro (Liberty & StanLib)
Johannesburg, GP
10.2021 - 12.2022
Completed both progressive and regressive testing scenarios through application of comprehensive testing frameworks encompassing both.
Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
Supported DevOps integration to align software development and information technology efforts.
Validated production deployment changes, providing reports on discovered issues to manager.
Participated in test automation code review meetings and provided input on colleagues' coding efforts.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Senior Quality Assurance Automation Engineer
Bayport International (Contract ended)
11.2020 - 04.2021
Created detailed test cases for use on diverse projects.
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Completed automation of functional and regression testing.
Kept on track with deadlines for development cycle times.
Maintained, debugged and optimized automation programs.
Met with quality assurance, developers and project managers to assess scope and sequence of project.
Collaborated with other developers to identify and alleviate software errors and inefficiencies.
Collaborated with IT team and other support staff to develop new applications.
Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.
Senior Test Automation Engineer
InspiredTesting (Contract ended)
Johannesburg, GP
04.2020 - 10.2020
Developed efficient technical solutions to resolve wide range of Test Automation problems.
Maintained, debugged and optimized automation programs.
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Completed automation of functional and regression testing for 5 modules within the application in a space of 3 months.
Created detailed test cases for use on diverse projects.
Completed both progressive and regressive testing scenarios through application of comprehensive testing frameworks encompassing both.
AWS device farm testing
Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
Installed, configured, tested and maintained operating systems, application software and system management tools.
Senior Automation Tester
Deloitte (Contract ended)
Johannesburg, GP
12.2019 - 03.2020
Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
Completed automation of functional and regression testing for IRP6 and IT!2 forms within a 4 months.
Attended meetings with quality assurance, developers and project managers to assess scope and sequence of project.
Discussed requirements and processes with project managers and developers.
Completed both progressive and regressive testing scenarios through application of comprehensive testing frameworks encompassing both.
ICT Consultant
Avbob Mutual Society (Contract ended)
Pretoria, GP
09.2019 - 11.2019
Investigated and addressed system issues to enhance usability and improve functionality.
Assessed business needs and problem areas to create focused solutions for automating testing.
Reviewed performance benchmarks and established metrics for future tracking of performance testing.
Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Automation Test Lead
Fulcrum Financial Services
08.2018 - 08.2019
Ensure alignment between test environment and production environment; Treat production issues as priority.
Designed validation and quality assurance parameters for automated tests of FlexiBroker System.
Developed efficient technical solutions to resolve wide range of automation testing problems.
Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Completed automation of functional and regression testing.
Researched and selected automation tools, prioritizing cost-effective solutions capable of shortening diagnostic workflows.
Completed both progressive and regressive testing scenarios through application of comprehensive testing frameworks encompassing both.
Supported DevOps integration to align software development and information technology efforts, providing efficient testing practices.
Test Engineer
Audatex, Solera
08.2017 - 07.2018
Tested hardware and software within tightly controlled sandbox environment prior to release to production.
Tested, identified and troubleshot problems in field with cellular networks and data collection equipment.
Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
Efficiently executed over 1000 automation scripts using Selenium-Webdriver,Katalon Studio.
Wrote high-quality test cases and scripts for use with web automation software.
Engaged internal and external customers during planning and test phases and interfaced with assigned project managers to comply with entry criteria.
Developed and ensured adherence to testing standards and best practices.
Planned, implemented, tested, and documented solutions within Integrated Testing Facility for integration efforts and support of third-party engineers.
Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Installed, configured, tested and maintained operating systems, application software and system management tools VMs to setup our testbed
Software Test Analyst
Outsurance
02.2013 - 08.2017
Determined server operating limits by conducting monthly load tests.
Operated under Agile and Scrum frameworks to complete releases every two weeks and to ensure well-organized sprints.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Assessed software bugs and compiled findings along with resolution techniques in documentation to disseminate to Developers.
Created successful test scripts to manage automated feature testing,
Retention Specialist
Outsurance
10.2011 - 01.2013
Utilized knowledge of customer experience to create specialized plans for customer retention.
Reviewed successes and failures to learn from previous mistakes.
Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
Implemented employee incentive programs to promote positive work culture and increase retention.
Built constructive customer relationships to improve loyalty and recommendations.
Evaluated current customer retention strategies and recommended improvements.
Member Service Specialist
Discovery Health
06.2010 - 09.2011
Resolution (telephonically, via e-mail/letter and on a face-to-face basis) of escalated complaints and queries in a professional manner that is consistent with Discovery's philosophies and values.
Build and establish relationships at all levels with external partners and internal departments (including franchises, Brokers and Members) so as to ensure that efficient resolutions are found to any problems that may arise.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Compiled customer feedback and recommended service delivery improvements to management.
Customer Service Representative
Cell C
05.2009 - 05.2010
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Responded to customer requests for products, services and company information.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Education
ISTQB Foundation Level -
SASTQB
Johannesburg, GP
ISTQB Advanced Test Analyst -
SASTQB
ISTQB Technical Test Analyst -
SASTQB
ISTQB Test Automation Engineer -
SASTQB
A4Q Selenium Tester -
SASTQB
CFA Level 1 - Finance
CFA Institue
CCNA Cisco Cyber Security Training - Security System Technology