Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Laaiqah Wilson

Laaiqah Wilson

Project Manager And SDF Facilitator

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance and Skills Development Facilitator with a track record of driving success in complex projects and corporate training programs. Expertise in MS Excel, OneNote, PowerPoint, and NQF qualifications. Proven ability to lead teams, manage accreditations, and foster client relationships.

Overview

14
14
years of professional experience

Work History

Project Manager & SDF Facilitator

The ICHAF Training institute
Sandton
03.2020 - Current
  • Developed advanced MS Excel training materials, conducting sessions for both internal teams and corporate clients, elevating digital skills and productivity
  • Conducted impactful corporate training on MS Office tools, including Excel, OneNote, and PowerPoint
  • Facilitated NQF qualification programs for corporate clients, covering diverse fields from Hygiene and Cleaning to Project Management
  • Led the development of learning materials, ensuring alignment with accreditation standards
  • Coordinated 1000+ learnership agreements, ensuring compliance with SETA regulations
  • Successfully managed site visits and audits for accreditations with QCTO, NHBRC, and PRISA
  • Identified plans and resources required to meet project goals and objectives.
  • Led the exit process for over 1000 learners during SETA visits, ensuring a smooth transition and compliance with regulations
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed internal policies on communication, travel expenses, equipment management, and more
  • Maintained daily communication with clients, reporting on training progress and addressing concerns
  • Reported directly to the CEO, providing updates on team performance and project status.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Office Administrator

Eduqual (Pty) Ltd
Bedfordview
10.2019 - 01.2020
  • Provided administrative support for new learners enrolled in NQF learning programs
  • Managed inventory, organized company records, scheduled rosters, and handled budget and office reporting
  • Coordinated with government SETA organizations for learner enrolments and compliance
  • Drafted policies and procedures for clients' learners and ensured information for internal and external moderation
  • Maintained a systematic filing system for each learner program
  • Assisted clients in getting accredited with SETA programs
  • Conducted meetings with potential new clients and companies interested in skills development programs.

Online English Tutor

Bright Leads Media Digital English School
Morocco
05.2019 - 07.2019
  • Conducted Online English tutoring sessions for a group of 5 students
  • Focused on oral communication, speech practice, exam preparation, and homework assistance.

English Teacher

The English Connection
Madrid Spain
01.2019 - 03.2019
  • Conducted group classes (5 students) focused on grammar, reading, writing, and listening based on the school's module
  • Conducted personal classes (20 students) with different levels from A1 to C1, TOEFL, and Trinity II exam preparation
  • Emphasized oral practice, speaking, vocabulary, and grammar tailored to each student's level.

Childcare Specialist, Au Pair, and English Tutor

Nine to Nine World
Madrid Spain
11.2018 - 02.2019
  • Provided care for two children aged 6 and 5, including picking them up from school, preparing meals, and engaging in English communication
  • Assisted with reading, writing, and math, creating a supportive learning environment
  • Facilitated games to enhance language skills and overall development.

English Tutor

The English Tutor
Madrid Spain
11.2018 - 01.2019
  • Conducted English tutoring and homework assistance for 3 girls aged 8 to 9 at the pre-intermediate level.

Mystery Shopper

Clear Strategy Company
Modderfontein
09.2016 - 03.2018
  • Evaluated client services at Audi, VW, Land Rover, Ford, and City hotel group
  • Went undercover with a camera to record customer services at dealerships around Africa and hotels
  • Ensured adherence to dealership or hotel customer service policies
  • Conducted vehicle testing and wrote reports on services received, highlighting areas for improvement
  • Handed over detailed reports to head offices for strategic planning.

Point of Sale clerk, Forex Administrator, Debtors Clerk

HDM Auto Electrical Parts
Boksburg
07.2013 - 08.2016
  • Managed point of sale activities, including invoices, payments, allocations, and refunds
  • Assisted customers with daily queries related to the point of sale
  • Oversaw imports management, handling forex invoices, booking exchange rates, and notifying forwarding companies
  • Maintained all system-required documents and contributed to website design and product branding
  • Managed administrative queries, overseeing debtors with a book value of 7 million.

Debtors Clerk & Creditors Clerk

Elite Fibre cc
Kelvin
10.2012 - 06.2013
  • Maintained routine and accurate bookkeeping, recording payments and identifying overdue accounts
  • Contacted companies with overdue balances, initiated recovery procedures, and made follow-up calls
  • Decided on cases for escalation to lawyers for collection and invoicing
  • Processed accounts and incoming payments in compliance with financial policies and procedures
  • Conducted day-to-day financial transactions, including verifying, classifying, computing, and posting accounts receivables' data
  • Prepared bills, invoices, and bank deposits
  • Reconciled accounts receivable ledger to ensure accurate and proper posting of payments
  • Verified discrepancies and resolved clients' billing issues
  • Facilitated payment of invoices due by sending reminders and contacting clients
  • Generated financial statements and reports detailing accounts receivable status.

BEE Administrator, Petty Cash Clerk, Creditors

Premier Foods Pty Ltd
Isando
03.2012 - 09.2012
  • Conducted data capturing on Excel and managed administrative tasks, including filing and vendor acceptance letters
  • Reconciled and balanced the petty cash book worth +- R 50,000
  • Loaded beneficiaries on ABSA internet banking and maintained their records
  • Managed contract administration on the Realyst system, including scanning contracts, drafting new supplier contracts, and informing suppliers of expired contracts
  • Processed supplier invoices on GP (in-house system), reconciled supplier accounts, requested statements, invoices, and credit notes from suppliers
  • Handled creditors queries and escalated problem accounts
  • Assisted in BEE administration, including requesting BEE certificates and compiling data for verification related to employment equity, skills development, and socio-economic aspects.

Receptionist & Administrator

Elite Fibre cc
Kelvin
12.2011 - 01.2012
  • Welcomed guests and managed front desk reception
  • Arranged the boardroom for meetings, ensuring a professional atmosphere
  • Created and organized a new filing room for improved document management
  • Conducted data capturing and handled creditors reconciliation and filing.

Data Capturer, BBBEE Administrator

Premier Foods Pty Ltd
Isando
02.2010 - 11.2011
  • Conducted data capturing of vendor application forms with a focus on accuracy and efficiency
  • Compiled all BBBEE documentation and certificates required for BBBEE verification
  • Arranged meetings for verification agencies and actively participated in the planning and verification process.

Education

High School Diploma -

Dawnview Highschool
Primrose
01.2005 - 2009.12

No Degree - Master TEFL Course

Global Language Training
England
04.2001 -

Certificate of Completion - MS Excel Advance

The ICHAF Training Institute
Sandton
02.2022 - 2023.02

Certificate of Competence - National Certificate: Project Management Level 5

Services SETA
Johannesburg
10.2022 - 2023.10

Skills

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Timeline

Certificate of Competence - National Certificate: Project Management Level 5

Services SETA
10.2022 - 2023.10

Certificate of Completion - MS Excel Advance

The ICHAF Training Institute
02.2022 - 2023.02

Project Manager & SDF Facilitator

The ICHAF Training institute
03.2020 - Current

Office Administrator

Eduqual (Pty) Ltd
10.2019 - 01.2020

Online English Tutor

Bright Leads Media Digital English School
05.2019 - 07.2019

English Teacher

The English Connection
01.2019 - 03.2019

Childcare Specialist, Au Pair, and English Tutor

Nine to Nine World
11.2018 - 02.2019

English Tutor

The English Tutor
11.2018 - 01.2019

Mystery Shopper

Clear Strategy Company
09.2016 - 03.2018

Point of Sale clerk, Forex Administrator, Debtors Clerk

HDM Auto Electrical Parts
07.2013 - 08.2016

Debtors Clerk & Creditors Clerk

Elite Fibre cc
10.2012 - 06.2013

BEE Administrator, Petty Cash Clerk, Creditors

Premier Foods Pty Ltd
03.2012 - 09.2012

Receptionist & Administrator

Elite Fibre cc
12.2011 - 01.2012

Data Capturer, BBBEE Administrator

Premier Foods Pty Ltd
02.2010 - 11.2011

High School Diploma -

Dawnview Highschool
01.2005 - 2009.12

No Degree - Master TEFL Course

Global Language Training
04.2001 -

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Laaiqah WilsonProject Manager And SDF Facilitator