Kyley Nell

Pephome

09.2018 - 02.2023

Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Answered questions about store policies and addressed customer concerns.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guideline.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Performed cash, card, and check transactions to complete customer purchases.

Summary