Kyle Dovey
Hardware / Software Support Technician
Pretoria
Summary
Hi there!,i Started my first line of work in the IT field,with retail specific systems and enjoyed the close interaction between employees and employers.
I am now looking at a different line of work within the branches of IT,so i can be exposed to it all and eventually aim to be a leader in IT / implementation manager.
Where i can talk to client heads a and discuss future planning,budget ideas and goals the company wishes to accomplish and in doing so help me become a better person who is constantly moving and adapting to the movement of the company.
( 2021 Description ).
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Hardware Support Technician
Trade link retail systems
sandton
02.2021 - Current
- IT hardware damage prevention ( cleaning and proper placements )
- Worked on a ticket system when dealing with clients and their reported issues regarding the branches retail equipment.
- Clients i have been working with regarding the assigned tickets are Sleepmasters,Bradlows,Russells,Rochester,Incredible connection,Hi-fi Corporation.
- Hardware and Software troubleshooting.
- i have attended calls in and out of gauteng.
Education
IT
CTU Training Solutions
Menlyn 01.2020 - 11.2020
High School Diploma -
Montana Hoerskool
Montana 01.2019 - 11.2019
Skills
Proficient in [Software]
Accomplishments
- Certifications:.
- FET Certificate: Systems Development (SAQA ID: 78965 NQF Level 4, 165 Credits).
- 2020.
- High school matric certificate 2019 Contact details: Address.
Timeline
Hardware Support Technician
Trade link retail systems
02.2021 - Current
IT
CTU Training Solutions
01.2020 - 11.2020
High School Diploma -
Montana Hoerskool
01.2019 - 11.2019
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