I am looking to grow,work in a company that will help me improvise on what I have learned in my experience
Kwanele Mthengi
Supervisor
Pietermaritzburg,KZN
Summary
Dynamic Supervisor at PicknPay Retail with a proven track record in operations management and staff discipline. Enhanced team productivity through strategic planning and process improvement, fostering a collaborative environment. Recognized for exceptional decision-making and relationship-building skills, leading to increased customer satisfaction and efficient workflows.
Overview
2
2
years of professional experience
Work History
Supervisor
PicknPay Retail
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor Of Teaching - Teaching
Unisa
KwaZulu NatalSkills
Staff management
Operations management
Process improvement
Strategic planning
Business development
Staff discipline
Decision-making
Goal oriented
Attention to detail
Relationship building
Interests
Timeline
Supervisor
PicknPay Retail
03.2023 - Current
Bachelor Of Teaching - Teaching
Unisa