Kwanele Mkhathini
Administration / Driver Messenger
Pietermaritzburg
Summary
Proven Administration Assistant and Driver Messenger at Takealot, adept in strategic planning and office management. Excelled in enhancing customer satisfaction and maintaining safe driving records. Skilled in technical support and communication, reliably boosting performance metrics and efficiency. Demonstrates exceptional time management and a commitment to professionalism.
Overview
3
3
years of professional experience
Work History
Administration Assistant
Takealot
01.2021 - 05.2024
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Cashing up Drivers
Driver Messenger
Takealot (MrD)
01.2021 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Delivering parcels to deferent routes
Education
Grade 12 - Administration
Skills
Strategic planning
Office management
Technical Support
Scheduling
Computer literally
Communication
Honest and reliable
Customer service
Time management
Timeline
Administration Assistant - Takealot
01.2021 - 05.2024
Driver Messenger - Takealot (MrD)
01.2021 - 05.2024
Ekupholeni Secondary School - Grade 12, Administration