KUTLWANO PRETTY MBELE
Financial Consultant
Soweto
Summary
Results-driven Financial Consultant with expertise in problem-solving and customer relationship management. Skilled in sales and persuasive communication, consistently exceeding sales targets and converting prospects into loyal clients. Leverages analytical skills and industry knowledge to deliver effective financial solutions while fostering long-term client relationships that support business growth.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Financial Consultant
Old mutual
Johannesburg, South Africa
11.2024 - Current
- Welcomes visitors and addresses various requests for information, directing complex matters to colleagues.
- Ensured accuracy of basic customer details in system and recorded promised follow-up actions along with notes of actions taken during each sales call
- Conducted customer interviews utilizing multilevel sales script to elucidate requirements
- Developed relationships with allocated potential customers through calls and in-person meetings. Served as first point of contact for customer queries and complaints resolution.
- Pinpointed potential customers by gathering information referrals and recommendations from existing customers.
Sales Associate
The Foschini Group
Johannesburg, South Africa
11.2021 - 11.2024
- Represented brand as an ambassador, exceeding traditional salesperson roles
- Drove sales by matching customers with stylish products for beautiful spaces. Offered diverse range of products to enhance customer satisfaction and engagement. Developed strong relationships with clients to understand their needs and preferences. Created inviting environments through curated product selections.
- Optimize sales performance by monitoring metrics and capitalizing on opportunities to surpass targets
- Oversee store stock to guarantee optimal inventory levels and create visually appealing displays that enhance customer experience.
Sales representative
Avon
Johannesburg, South Africa
01.2021 - 11.2021
- Conducted door-to-door campaign for Avon, handling customer orders and facilitating stock deliveries. Provided product education to customers, increasing brand loyalty and sales. Established and met personal performance targets to enhance productivity. Delivered correct orders to customers, ensuring high satisfaction levels.
Education
Diploma - Law
University of South Africa
Pretoria, South AfricaMatric -
Moletsane Secondary School
Soweto, South Africa 04.2001 -
Skills
Client management
Sales techniques
Microsoft Office proficiency
Time management
Communication strategies
Interests
Reading, Hiking, Video games, Music, Cooking
Timeline
Financial Consultant
Old mutual
11.2024 - Current
Sales Associate
The Foschini Group
11.2021 - 11.2024
Sales representative
Avon
01.2021 - 11.2021
Matric -
Moletsane Secondary School
04.2001 -
Diploma - Law
University of South Africa