Kuthula Ngwenya
Legal Consultant – Research & Analysis
Bubi District
Summary
Dynamic and results-driven Legal Consultant – Research & Analysis with a solid foundation in legal theory and practical application. Possesses a comprehensive understanding of legal systems and public sector operations, supported by a Bachelor of Laws (LLB) degree. Demonstrates exceptional analytical, research, and communication skills developed through experience in legal practice, public service, and leadership roles in civic organizations. Proven ability to conduct in-depth legal research, draft compelling legal documents, and interpret legislative frameworks to support effective decision-making. Adept at managing multiple priorities, building strategic relationships, and delivering legal insights that drive compliance and institutional integrity. A highly motivated and ethical professional committed to continuous learning and contributing meaningfully to the advancement of justice and governance.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Debt Collector
Bubi Rural District Council
01.2021 - 08.2024
- Communicating with ageing clients
- Preparing and issuing written reminders to clients of their debts
- Writing letters of demand to debtors
- Implementing legal procedures
- Revenue collection
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Maintained consistently high success rate of collecting on overdue accounts.
- Exceeded performance goals through proactive outreach efforts and exceptional negotiation skills in securing repayment agreements.
- Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Conducted thorough research and investigations into debtor backgrounds, identifying assets and potential leverage points for negotiations.
- Identified and contacted customers with overdue accounts to address payment status.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
Deputy President
Students for Science and Justice
01.2017 - 01.2018
- Chairing meeting
- Conducting research and presenting pertinent issues
- Drafting work plans
- Conducting awareness campaigns
- Communicating and arranging meetings with different stakeholders
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Committee member
Zimbabwe Students Committee (University of Forthare)
01.2016 - 01.2018
- Aiding in chairing meetings
- Capturing students grievances and reporting to the patron of the Zimbabwe Presidential Scholarship Programme
- Organized impactful events that raised awareness about the organization''s mission and expanded its reach within the community.
- Attended committee meetings to propose, discuss and advance management and investment ideas.
- Coordinated cross-departmental initiatives, fostering collaboration and teamwork among staff members.
- Worked closely with stakeholders to strengthen policies and procedures.
YPISA Champion
Bekezela Home Based Care
01.2011 - 01.2012
- Facilitating lessons on sexual and reproductive health rights
- Mobilizing youths for workshops and other projects
- Preparing and submitting monthly report
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Laws (LLB) -
University of Fort Hare
02.2014 - 11.2018
Advanced Level -
Inyathi High School
02.2011 - 11.2012
Skills
- Account management
- Goal-oriented mindset
- Negotiation
- Data collection
- Teamwork and collaboration
- Microsoft office
- Research paper writing
- Dispute resolution
- Legal research
- Analyzing documentation
- Corporate governance
- Legal analysis
References
Dr. T Shumba
Patron (SSJ)
+27 76 028 8676
Email: Tshumba@ufh.ac.za
Prof. A Mushunje
Professor at University of Forthare
Email: AMushunje@ufh.ac.za
+27 82 646 7424
Edwart Chigodora
C.E.O at Bekezela Home Based care
+263 77 630 4159
Dr. P Mlilo
Ceo: Bubi Rural District Council
+263 77 296 0070
Timeline
Debt Collector
Bubi Rural District Council
01.2021 - 08.2024
Deputy President
Students for Science and Justice
01.2017 - 01.2018
Committee member
Zimbabwe Students Committee (University of Forthare)
01.2016 - 01.2018
Bachelor of Laws (LLB) -
University of Fort Hare
02.2014 - 11.2018
Advanced Level -
Inyathi High School
02.2011 - 11.2012
YPISA Champion
Bekezela Home Based Care
01.2011 - 01.2012
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