Kumbukani Phiri

Housekeeper

Welgevonden Game Reserve

06.2020 - Current

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Adhered to professional house cleaning checklist.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Dusted picture frames and wall hangings with cloth.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Operated electronic backpack vacuums and floor sweepers.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.

Summary

Overview

Work History

Housekeeper

Housekeeper

Education

High School Diploma -

Skills

Interests

Reading and cooking

Timeline

Housekeeper

Housekeeper

High School Diploma -

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