Kumar Pakiri
Data Analyst
Verulam
Summary
Highly adaptable and experienced IT professional with over 15 years of expertise in information technology, data analysis, and system maintenance. Proven ability to streamline operations, enhance productivity, and provide technical support across diverse business environments. Strong skills in Microsoft 365 administration, data reconciliation, and graphic design, combined with a background in accounting and a passion for problem-solving.
Overview
22
22
years of professional experience
Work History
IT Technician & Data Analyst
Rand York Castings
Durban
05.2008 - Current
- Managed IT systems, ensuring optimal functionality and resolving technical issues
- Administered Microsoft 365, including user management and system updates
- Analyzed financial and operational data, creating detailed reports and graphs using Excel
- Conducted stock management and inventory reconciliation for improved accuracy
- Provided first-line IT support, troubleshooting internet connectivity and switching to backup solutions via Fortigate firewall
- Delivered basic maintenance for hardware and software systems across the organization
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Configured systems according to prescribed software and hardware frameworks.
- Supported seamless remote work transitions by setting up and troubleshooting VPN connections for employees.
Founder & Technician
DDR Technologies cc
Durban
11.2002 - 01.2008
- Established and managed a service and retail company specializing in OEM and branded computer hardware
- Performed hardware repairs, software installations, and customer call-outs
- Developed marketing materials and strategies using graphic design skills
- Cultivated strong client relationships to drive customer retention and satisfaction
Education
Diploma - Information Technology
PC Training & Business College
Durban 01.2000 - 01.2000
Skills
- IT Support and Systems Maintenance
- Microsoft 365 Administration
- Data Analysis and Reconciliation
- Advanced Excel
- Network Management
- Stock and Inventory Management
Projects and achievements
- Spearheaded the migration to Microsoft 365, enhancing team productivity.
- Implemented backup internet solutions, ensuring business continuity during outages.
- Designed marketing campaigns that increased customer engagement.
Reference
Mr Tobie Heyns (Rand York Castings)
0832886370
support@newlife.co.za
Timeline
IT Technician & Data Analyst
Rand York Castings
05.2008 - Current
Founder & Technician
DDR Technologies cc
11.2002 - 01.2008
Diploma - Information Technology
PC Training & Business College
01.2000 - 01.2000
Similar Profiles
Gajendhrababu SGajendhrababu S
Data Analyst at Nemak Aluminium Castings India Private LimitedData Analyst at Nemak Aluminium Castings India Private Limited
Vincent BurkettVincent Burkett
Mechanist at Harmony CastingsMechanist at Harmony Castings
Nicholas RobertsonNicholas Robertson
Engineering Project Manager at Chromalloy CastingsEngineering Project Manager at Chromalloy Castings