Kulungile Bango
Office Manager
Port Elizabeth
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Office Manager
KND FINANCE
East London
5 2017 - 6 2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Maintained computer and physical filing systems
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
- Updated reports, managed accounts, and generated reports for company database
- Managed office operations while scheduling appointments for department managers
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly
- Controlled finances to lower costs and keep business operating within budget
- Created, maintained and updated filing systems for paper and electronic documents
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Coached new hires on company processes while managing employees to achieve maximum production
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly
Consultant
KND FINANCE
Port Elizabet
08.2014 - 04.2017
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Managed client relationships through regular check-ins and updates on project progress
- Developed innovative strategies for clients, resulting in increased revenue and business growth
- Created and developed detailed work plans to meet business priorities and deadlines
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Enhanced communication among team members, fostering collaborative and supportive work environment
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity
- Supported clients with business analysis, documentation, and data modeling
- Aligned closely with business owners and employees to gather information and gain operational insight
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success
Admin Assistant (Internship)
LEOWAZI CIVIL AND BUILDING
Port Elizabeth
01.2011 - 06.2011
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Analyze problems and worked with teams to develop solutions
- Contributed to positive team environment by collaborating with fellow interns on group projects and presentations
- Sorted and organized files, spreadsheets, and reports
- Participated in workshops and presentations related to projects to gain knowledge
- Prepared project presentations and reports to assist senior staff
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
- Interacted with customers by phone, email, or in-person to provide information
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives
- Provided project progress updates and proposed solutions to issues
- Conducted research for various projects, leading to well-informed decisions and successful outcomes
- Contributed to positive team environment by collaborating with fellow interns on group projects and presentations
- Analyzed problems and worked with teams to develop solutions
Education
National Certificate - Micro Finance
Bank Seta
Port Elizabeth 01.2015 - 09.2015
National Senior Certificate (Matric) - Matric
Khanyisa High School
Umtata 01.2007 - 04.2007
Skills
Customer Service
Driverslicense
Code 08 / B (light motor vehicle)
Phonenumbers
- 078 300 1379
- 073 208 0086
References
- Miss Siyanda Ntutha, KND FINANCE, 043 760 0142 / 078 722 1284
- Mrs Z. Tyatyaza, LEOWAZI CIVIL AND ENGINEERING, 083 336 3273
Timeline
National Certificate - Micro Finance
Bank Seta
01.2015 - 09.2015
Consultant
KND FINANCE
08.2014 - 04.2017
Admin Assistant (Internship)
LEOWAZI CIVIL AND BUILDING
01.2011 - 06.2011
National Senior Certificate (Matric) - Matric
Khanyisa High School
01.2007 - 04.2007
Office Manager
KND FINANCE
5 2017 - 6 2023
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