Kulani Solly Mkhombo

Tradelink , Polokwane
- Nedbank speed point technician (Iwl, Move N910,
P400)
- FNB speed point technician (P400, Vx820 Vx680, A920)
- Installation of new project equipment for various
franchises (KFC, Steers, Debonairs, Fish aways, Nando's
various pharmacies and other clients)
- configuration of equipment from kiosk pay point
machines to the terminal driver which makes payment
possible which enables communication with FNB to
transact.
- Driving to clients to inspect problematic speed points
and replace where necessary and reconfigure

· Point of sale refresh where we upgrade NCR screen, printer, computer box & scanner POS systems for Makro, Game, Builders. Ran setup of the new system which installed from network.

· Assisted with Active Directory Migration. Prepared systems for the migration which is script based.

· Asset register update of old equipment and also capturing new equipment which is installed

· Desktop upgrade to FEC for all Pepkor group stores, install and configure the device. Neaten cabling and cable ties

· Carryout preventative maintenance onsite for all Pepkor group stores listed for maintenance during upgrade.

· Assisted store managers to log calls for faulty devices on site

• Assist team members with issues above their knowledge

• Software installation

• Assist with Office suite problems

• Quarantine & clean virus infected systems

• Network security

• Email setup Exchange

• Office 365 installation, Sharing & user management in Exchange

• Microsoft Accounts creation

• Windows 10/11 support

• Kaspersky Endpoint Antivirus Administration

• Network printers management

• Microsoft 365 Admin portal• Azure Admin portal

• • Mimecast Administration
• • Moodle Admin

• ITUT & Learn.matricworks Admin

• Purchasing laptops, printers & network devices

• In house Accelerate & Accelerate Pro software installation & support

• Asset Management

• Setup new employees starter packs according to spec

• Handle device repairs & diagnosing faulty laptops

• FreePBX admin

• Do any other tasks/projects given

• • Hardware upgrades
  • Monitor internet usage and troubleshoot wireless network connectivity
  issues and computer Problems
  • Troubleshoot Pastel software problems
  • Software installation
  • Installation of new LAN cables
  • Assist with Office suite problems
• • Quarantine & clean virus infected systems
  • Network security
  • Email setup POP3 / IMAP / Exchange
  • Office 365 installation, Sharing & user management in Exchange
  • Microsoft Accounts creation
  • One Drive Synchronization & Redirection
  • Server 2012, 2016 & 2019 Installation & Configuration
  • Windows 10 & Eset Antivirus Installations
  • Network printers and printer sharing
• Maintained office PCs, networks and mobile devices.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.

• Tablet setup
• Hardware upgrades
• Assist with any Computer and printer related problems
• Monitor internet usage and troubleshoot wireless network connectivity
issues and computer Problems
• Troubleshoot Pastel software problems
• Software installation
• Planning &Installation of new LAN cables & remote offices
• Buying required computer hardware and software
• Troubleshooting and configuring smart phones
• Updating laptop DeepSea controller software
• Assist with Office suite problems
• Quarantine & clean virus infected systems
• Network security
• Email setup
• CCTV Installation
• Network expansion
• Facebook Marketing
• Google Ads creation and monitoring
• Eazy Contracting support
• FSK GSM unit configuration & account allocation on CIIMS software
• Windows Server Update Service (Updating computers from a centralized
point)
• Online Intelligence administrator

• Coordinate the scope of the project within hand
• Install Server 2008 R2, Windows 7 and other software
• Configure the server operating system and network devices.
• Troubleshooting problems from network computers and test network
cables
• Purchasing of material/components to complete the project
• Creating students accounts using batch scripts and mapping home drives
• Determine an organization’s network and computer system needs before
setting one up
• Install all network hardware and software and make needed upgrades and
repairs
• Maintain network and computer system security and ensure that all
systems are operating correctly
• Collect data in order to evaluate and optimize network or system
performance
• Add users to a network and assign and update security permissions on the
network
• Train users in the proper use of hardware and software
• Interpret and solve problems when a user or an automated monitoring
system alerts them that one exists

Projects completed 2014
• DZJ Mtebule High School
• Sevengwana High School

Projects completed 2015 (Network maintenance)
• DZJ Mtebule High School
• Sevengwana High School

Projects completed 2016 (Network maintenance and server installation
& configuration)
• DZJ Mtebule High School
• Sevengwana High School

Modules 220-801 : Personal Computer Components

Operating System Fundamentals

PC Technician Professional Best Practices

Installing and Configuring Peripheral Components

Installing and Configuring System Components

Troubleshooting System Components

Installing and Configuring Operating Systems

Maintaining and Troubleshooting Microsoft Windows

Networking Technologies

Installing ad Managing Network Connections

Supporting Laptops and Portable Computing Devices

Supporting Printers and Scanners

Raid configuration

Modules 220-802 : IT Technician Professional Best Practices

Installing and Configuring PC Components

Maintaining and Troubleshooting Personal Computer Components

Installing and Troubleshooting Laptops and Portable Devices

Installing, Managing, and Optimizing Operating Systems

Maintaining and Troubleshooting Operating Systems

Installing, Maintaining, and Troubleshooting Printers and Scanners

Networking Technologies

Installing and Managing Network Components

Maintain and Troubleshoot Computer Security

Windows 8

Principles of Customer Service

Introduction to networks

Computer Architecture

Help Desk

Windows 7

Directory Services Infrastructure

Design Network Infrastructure Security

Electronic Mail Administration

IT Project Management

Network Infrastructure and Planning

Open Source Network Operating System

Principles of Security (S+)

Server 2008 & Network Operating Systems