KULANI MASWANGANYI
MIDRAND
Summary
Patient administration professional with solid history of managing patient records and coordinating healthcare services. Proven ability to streamline administrative processes and enhance patient experiences. Known for strong collaboration skills and achieving results in dynamic environments, offering reliability and adaptability.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Patient Administrator
NMCH– Park Town, Johannesburg
12.2019 - 11.2024
- Responsible for managing administrative tasks in healthcare settings such as hospitals, clinics, or medical practices.
- Handling patient registration, maintaining medical records, scheduling appointments, processing insurance claims, and ensuring smooth communication between healthcare providers and patients.
- Act as a liaison, providing information to patients and families, and ensuring that all documentation complies with healthcare regulations and privacy laws.
- Optimized resource utilization within the practice by regularly monitoring supply inventory levels and placing timely orders when needed.
- Reduced wait times for patients by managing patient flow and coordinating with healthcare providers.
- Enhanced office efficiency by maintaining accurate patient records and updating necessary documentation.
- Assisted in creating a welcoming environment for patients by maintaining clean and organized waiting areas.
Patient Administrator
Mediclinic – Bryanston, Sandton
12.2017 - 11.2019
- Same as the recent previous employer.
Patient Administrator
Netcare – Midrand, Johannesburg
05.2016 - 11.2016
Same as the recent previous employer.
Education
Grade 12 -
E.P.P Mhinga Sec School
Malamulele, Limpopo12.2007
Skills
Patient confidentiality
Strong organization
Healthcare regulations
Insurance verification
Healthcare management
Patient safety
Quality improvement
Teamwork
Customer service
Problem-solving
Time management
Time management abilities
Problem-solving abilities
Multitasking
Operational efficiency
Decision-making
Self motivation
References
Candice Modau
Former Supervisor(NMCH)
081 527 9572/ 010 133 0600
Shubby Padayachee
Former Patient Admin Manager( Sandton Mediclinic)
061 844 8033
Muzzie Ngwenya
Former Mentor(Netcare )
083 644 2759/ 011 304 6721
Timeline
Patient Administrator
NMCH– Park Town, Johannesburg
12.2019 - 11.2024
Patient Administrator
Mediclinic – Bryanston, Sandton
12.2017 - 11.2019
Patient Administrator
Netcare – Midrand, Johannesburg
05.2016 - 11.2016
Grade 12 -
E.P.P Mhinga Sec School