Talented Office Manager demonstrated experience providing administrative support service. Experienced in using variety software applications and calendar management. Excellent communication and interpersonal skills. Seeking for a role as, bookkeeper, assistant accountant, trainee human resources manager, junior data analyst, business manager.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER/ ADMINISTARTOR
Nail it
Created employee schedules to align coverage with forecasted demands
Strengthened merchandise and promotion strategies to drive customer engagement and boost sales
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
Developed strategy to increase sales and drive profits
Leverage bookkeeping software and automated process to reduce errors
Generated financial reports detailing findings and recommendations
Managed daily payment processing and drafted related financial documents
Created prepared, and delivered financial reports to various departments
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
Coordinated with human resources department to handle payroll and personnel database
Maintained personnel records and updated internal databases to support document management
Fielded customer questions to share information about products availability and pricing
Assisted customer with prompt and polite support in-person and via telephone
Helped customers locate products and check store system with merchandise and promoted key items
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
Cashier/Shop Assistant
CRAZY STORE
08.2016 - 09.2018
Greeted customers entering the store and responding promptly to the customers Questions
Assisted customers with returns, refunds and resolving transaction issues
Counted the money in cash drawers at the beginning of the shift and at the end of the shift
Maintained current knowledge of store promotions and highlighted sales to customers
Stocked tagged and displayed merchandise as required
Performed cash and card transitions to complete customer purchases
Maximized safety and production levels by frequently cleaning and organising work areas
Stocked merchandise, clearly labelling items and arranging according to colour and size
Education
HIGHER DIPLOMA - Change Management, Corporate Finance 1, Corporate Governance, Corporate Finance 2, International Business Management, Public Finance, Strategic Management, Tax Planning, Research Project, Cost and Accounting Management
BUSINESS ADMINISTRATION
DIPLOMA - Company Law & Secretary Practice, Economic Analysis, Public Administration, Info. Systems and Data Processing, Local Government Management, Management of Marketing, Management of Operations, Management of Productions, Quantitative Techniques, Management of Human Resources
HIGHER DIPLOMA - Change Management, Corporate Finance 1, Corporate Governance, Corporate Finance 2, International Business Management, Public Finance, Strategic Management, Tax Planning, Research Project, Cost and Accounting Management
BUSINESS ADMINISTRATION
DIPLOMA - Company Law & Secretary Practice, Economic Analysis, Public Administration, Info. Systems and Data Processing, Local Government Management, Management of Marketing, Management of Operations, Management of Productions, Quantitative Techniques, Management of Human Resources
BUSINESS MANAGEMENT
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