Krivasha Pillay
Senior Project Manager & Microsoft Consultant
Cape Town
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Complemented by ongoing education in strategic management and agile methodologies. Proficient in Microsoft Office suite and dedicated to continuous improvement. Passionate about travel, cooking, and literature.
Overview
9
9
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Project Manager
GTconsult
03.2023 - Current
- Developed and implemented integrated project management plan that included budgeting, resource allocation, and scheduling
- Established base line for quality control and updated documentation.
- Aiding in archiving monthly sales target of 1.5 million per month.
- Developed and implemented risk management plan that identified and mitigated project risks.
- Established effective communication channels with stakeholders, resulting in improved project visibility and transparency.
- Devised new resourcing plan using applications since as Microsoft Excel and Zoho Projects.
- Track project performance, specifically to analyze successful completion of short and long-term goals.
- Managed, lead and coordinated various teams of up to 15 people to perform develop applications, migrations and security projects.
- This included collaboration both with internal and external teams.
- Developed change management plan to ensure that changes to projects were handled effectively and efficiently.
- Monitor project progress and created weekly status reports (KPIs) for executives.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Micorsoft Consultant
BSOLVE Ltd
12.2021 - 02.2023
- Researched and recommended new technologies to improve system performance and user experience.
- Assisted in selection and implementation of new ERP system that improved business processes.
- Developed 2 IT strategies that streamlined organizational processes, resulting in 15% improvement in operational efficiency and cost savings.
- Assisted in implementation of cloud-based network that improved system scalability and flexibility.
- Migrated organizations from On-Premise platforms to cloud based solutions and trained user on how to use new systems.
- Used platforms such as Microsoft SharePoint, Microsoft Teams, OneDrive, G-Suite, Omnia and others.
- Investigated and identified root cause of customer issues and provided detailed reports to stakeholders.
- Established and maintained monitoring systems that identified and resolved system issues before customers were affected.
- Collaborated with developers to resolve customer issues quickly and efficiently.
- Developed knowledge base of common customer issues and their solutions.
- Developed process for tracking customer issues and their resolutions, resulting in improved customer support processes.
Junior Project Manager
BSOLVE Ltd
01.2019 - 11.2021
- Facilitated weekly project meetings and created actionable tasks to keep projects on track and within budget.
- Developed and implemented project quality standards that ensured highest level of quality for final products.
- Identified and mitigated project risks, resulting in successful launch with zero major issues.
- Created project timeline that helped the team meet all deadlines and completed the project ahead of schedule.
- Led a cross-functional team of 5 people to successfully complete a complex project with a high degree of customer satisfaction.
- Created and presented project status reports to stakeholders, keeping them informed of progress and ensuring transparency.
- Collaborated with other departments to ensure project resources were allocated efficiently and effectively.
Senior Materials Handler
MegChem Ltd
08.2019 - 10.2019
- Assisted in the selection and procurement of materials, resulting in reduced costs and improved quality of materials
- Created a system for tracking production materials and equipment, ensuring materials were available when needed and preventing overspending
- Generated regular reports on inventory levels, stock movements, and other warehouse operations, contributing to better decision-making
- Operated a forklift and other heavy equipment in a safe and responsible manner, ensuring goods were always handled correctly
- Performed regular cycle counts to ensure accuracy of inventory records and minimize discrepancies
- Trained and supervised a team of material handlers, resulting in improved efficiency and accuracy
- Communicated with vendors and suppliers to coordinate delivery of materials
- Optimized inventory levels by monitoring product demand and utilizing just-in-time delivery.
Administrator and Machine Operator
Mondi Ltd
07.2015 - 08.2018
- Troubleshot and resolved machine issues quickly and accurately, minimizing production delays and downtime
- Diagnosed and troubleshot machine malfunctions to reduce downtime and maximize efficiency
- Created a machine learning model to analyses customer data and predict future trends and behaviours
- Performed regular maintenance and repairs of equipment, reducing machine downtime and extending the life of the machinery
- Monitored and adjusted machine settings to maintain optimal production levels and quality standards
- Updated and maintained machine parts inventory, ensuring availability of parts for repairs and maintenance
- Developed and implemented a system for tracking and monitoring machine performance, resulting in improved efficiency and fewer breakdowns
- Organized and managed a large-scale event that was attended by over 500 people
- Drafted and edited professional documents, ensuring accuracy and clarity
- Entered data into the company's system accurately and efficiently, ensuring timely and accurate reporting.
Education
Chemical Engineering - Chemical Engineering
Durban University of Technology - National Diploma
Durban,South African 02.2013 - 2017.05
Skills
KPI Tracking
Certification
Strategic Management, Allison Online, 03/01/2024
Timeline
Senior Project Manager
GTconsult
03.2023 - Current
Micorsoft Consultant
BSOLVE Ltd
12.2021 - 02.2023
Senior Materials Handler
MegChem Ltd
08.2019 - 10.2019
Junior Project Manager
BSOLVE Ltd
01.2019 - 11.2021
Administrator and Machine Operator
Mondi Ltd
07.2015 - 08.2018
Chemical Engineering - Chemical Engineering
Durban University of Technology - National Diploma
02.2013 - 2017.05