Kregen Maharaj
Cape Town
Summary
Proven leader with a strong background in project management and critical thinking, delivering impactful solutions within the Third-Party Payment Provider (TPPP) space. Extensive experience working with Visa, Mastercard, and various payment gateways, ensuring secure, compliant, and efficient transaction processing. Skilled in customer and business analysis, leveraging business intelligence and data engineering to drive strategic, data-informed decisions. Highly effective in cross-functional teamwork, time management, and DevOps practices, consistently enabling operational excellence and innovation in fast-paced fintech environments.
Overview
9
9
years of professional experience
Work History
Senior Systems Analyst
Zapper Development
Cape Town
04.2016 - Current
- Collaborated with management to define system principles and align IT solutions with business objectives.
- Analyzed business requirements and user workflows to design efficient system processes.
- Created and maintained project plans; regularly provided progress updates to stakeholders.
- Designed database schemas and developed stored procedures, triggers, and views.
- Researched and analyzed business processes to identify cost-saving and efficiency opportunities.
- Mentored junior team members on technical topics and best practices.
- Identified and implemented process improvements through technology integration.
- Prepared and delivered technical proposals to clients.
- Defined system goals and created flowcharts and diagrams to represent logic and workflows.
- Conducted system testing, maintenance, and ongoing performance monitoring.
- Performed technical research to resolve data discovery issues and support production.
- Developed, documented, and updated system design procedures and quality standards.
- Addressed project issues and escalated critical cases when necessary.
- Conducted data analysis to support strategic decision-making and planning.
- Worked closely with cross-functional teams to deliver on shared objectives.
- Maintained accurate and up-to-date databases and records.
- Communicated effectively with clients using strong interpersonal skills.
- Managed and recorded all Visa and Mastercard transaction activities.
- Aligned business strategy with IT capabilities and constraints.
- Analyzed data trends to support forecasting and performance tracking.
- Extensive experience in third-party/internal system configurations (e.g., Derivco TSQL), process automation, end-to-end development, and deployment.
- Proven expertise in SQL Server, ETL processes, infrastructure design, financial reporting, and large-scale data automation.
- Skilled in risk and fraud analysis, stakeholder collaboration, and technical support.
- Proficient in payment processing, card registration, API development, and banking integrations.
- Strong knowledge of AML/KYC procedures, Visa/Mastercard compliance, and transaction monitoring.
- Familiar with BI tools, UI testing, and payment gateway operations.
- Actively support payment operations, system optimization, partner testing, audits, and training initiatives.
- Knowledge of PASA, SARB, PIB, FIC regulations, and PCI DSS standards.
- Fintech experience in payment integrations, compliance, and e-commerce systems.
- Background in developing and enhancing early-stage technical products.
- In-depth understanding of Visa, Mastercard, ACH, and other payment technologies.
- Skilled in payment processing systems, gateway technologies, and fraud prevention strategies.
Education
Software Engineering
Durban University of Technology
Durban, South AfricaSkills
- Leadership
- Project Management
- Critical thinking
- Customer analysis
- Business Analysis
- Business Intelligence (BI) and Data Engineering
- Teamwork
- Time management
- Logistic operations
- DevOps
- Payments Specialist
- Team mentoring
Timeline
Senior Systems Analyst
Zapper Development
04.2016 - Current
Software Engineering
Durban University of Technology
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