Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Konanani Nicholas Mukoma

Call Centre
Johannesburg

Summary

Driven maintenance professional from YNf, adept in problem-solving and excellent communication. Demonstrated ability to adapt quickly, enhancing team collaboration and decision-making. Proven track record of improving operations and delivering exceptional service, showcasing a strong work ethic and analytical skills.

Overview

3
years of professional experience
1
Certification

Work History

YNf

Mantanence
03.2022 - 09.2024

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

African Renaissance College
Johannesburg

Call Centre Certificate from Customer Care, Selling Skills
07.2010

University Overview

Skills

Problem-Solving

Certification

First aid level 1

Timeline

Mantanence
YNf
03.2022 - 09.2024

First aid level 1

05-2018
African Renaissance College
Call Centre Certificate from Customer Care, Selling Skills
Konanani Nicholas Mukoma Call Centre