Kolobe Ruddy Matlala
Generic Management NQF 4
Midrand,Gauteng
Summary
Senior Supervisor skilled in Area of expertise and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Senior Supervisor
Fidelity Security Services
Pretoria
11.2008 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Developed and implemented customer service policies to enhance satisfaction.
- Assessed problems and conflicts and resolved independently.
- Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
- Identified underperforming areas and implemented effective process improvements.
Security Guard
Fidelity Security Services
Modimolle
11.2008 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
NQF 4 - Generic Management
Kukhula Academy
Roodepoort 06.2016 - 11.2017
Skills
Project Management
undefinedAccomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
NQF 4 - Generic Management
Kukhula Academy
06.2016 - 11.2017
Senior Supervisor
Fidelity Security Services
11.2008 - Current
Security Guard
Fidelity Security Services
11.2008 - Current
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