Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Koketso Concelia Mckayla Sitoe

Koketso Concelia Mckayla Sitoe

Hammanskraal,South Africa

Summary

Dynamic professional with expertise in inbound marketing and value proposition delivery, adept at monitoring customer satisfaction and mastering presentation tools. Proven track record in target achievement and e-commerce platform experience, demonstrating a deep understanding of the sales cycle and effective demonstration techniques. Committed to leveraging skills to drive business growth and enhance customer engagement.

Offering strong interpersonal and persuasive communication skills, combined with keen understanding of customer needs. Knowledgeable about building relationships and handling objections to drive sales success. Ready to use and develop negotiation, problem-solving, and customer service skills in role.

Results-driven Field Sales Consultant with knack for building lasting client relationships and driving revenue growth. Increased sales through targeted strategies, securing key accounts, and enhancing customer satisfaction. Known for delivering tailored solutions that resonate with client needs, leading to improved market penetration and brand loyalty.

Driven individual with proactive attitude and natural ability to build rapport and drive sales. Demonstrates excellent communication and negotiation skills, with strong background in customer service and problem-solving. Aims to deliver outstanding results and exceed targets in [Desired Position] role.

Results-focused individual prioritising customer satisfaction. Excellent sales ability and communication skills. Proactive, opportunistic worker, driven to continuously exceed sales targets.

Overview

3
3
years of professional experience
2021
2021
years of post-secondary education

Work history

Field sales consultant

Afrimat
johannesburg, south africa
02.2021 - 12.2023
  • Conducted competitor analysis regularly keeping abreast of industry trends and developments.
  • Developed comprehensive sales plans, resulting in a robust pipeline of prospects.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
  • Streamlined sales processes thereby improving departmental efficiency significantly.
  • Delivered in-depth product demonstrations leading to increased customer understanding and interest.
  • Drove territory expansion efforts thus increasing the company's market share.
  • Maintained accurate record-keeping systems facilitating seamless auditing procedures.
  • Built strong relationships with key decision-makers to secure repeat business.
  • Collaborated closely with internal teams to achieve sales targets consistently.
  • Handled contract negotiations skilfully, securing favourable terms for the company.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Maintained store standards to uphold clean, professional appearances.
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Increased revenue through upselling and consistent contract renewals.

Education

A-Levels - Matric

Makgetse High School
South Africa

Skills

  • Inbound marketing knowledge
  • Value proposition delivery
  • Customer satisfaction monitoring
  • Presentation tools mastery
  • Target achievement
  • E-Commerce platform experience
  • Sales cycle understanding
  • Demonstration techniques

Languages

English
Advanced

Affiliations

  • Current Affairs,Travelling Cooking Motivational novels

References

References available upon request.

Timeline

Field sales consultant

Afrimat
02.2021 - 12.2023

A-Levels - Matric

Makgetse High School

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Koketso Concelia Mckayla Sitoe