Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
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Koketso Bassie Matle

Store Manager
1593 Zone 7 Ga-Rankuwa

Summary

Store Manager at Damdoryn Tops at Spar with a proven track record in maximizing sales and enhancing customer satisfaction. Skilled in retail stock management and team development, I successfully trained staff to elevate service standards, while implementing innovative merchandising strategies that significantly improved store performance.

Knowledgeable managerial skills with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Store Manager

Damdoryn Tops at Spar
07.2019 - Current
  • Kept stock accurate with daily rate of sale and regular audits to identify and resolve variances.
  • Set effective store schedules based on predicted customer levels, individual employee knowledge, and service requirements.
  • Supervised and effectively trained employees to decrease process lags and boost productivity.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.

Fresh Produce Team Leader

Damdoryn Spar
07.2018 - 06.2019
  • Ensured compliance with food safety standards and regulations through regular inspections and staff education.
  • Increased sales of organic produce through targeted marketing initiatives and in-store promotions.
  • Analyzed sales data to identify trends and make informed decisions regarding product assortment adjustments.
  • Mentored new team members, providing thorough training on produce handling and department procedures.
  • Maintained a clean, organized, and visually appealing produce section that attracted customers.

Assistant Receiving Manager

Damdoryn Spar
04.2018 - 07.2018
  • Sorted and processed merchandise returns.
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against invoices and contacted vendors to resolve discrepancies.
  • Developed strong relationships with vendors, resulting in better communication and reduced goods errors.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Shop Assistant

Damdoryn Spar
08.2017 - 04.2018
  • Organized stock
  • cleaned and maintained stock room
  • assist customers on the floor

Education

Management Induction Program -

Spar Retail College
Pinetown, South Africa
04.2001 -

Good Food Fundi - Fresh Produce

Spar Retail College
Pinetown
04.2001 -

N1&N2 - Engineering Studies

Tshwane South College
Pretoria, South Africa
04.2001 -

NCV Level 2 - Automotive Repair And Maintenance

Tshwane South College
Pretoria, South Africa
04.2001 -

Matric -

Langenhoven High School
Pretoria, South Africa
04.2001 -

Skills

  • Store operations
  • Team leadership
  • Operations management
  • Customer service
  • Budgeting and cost control
  • Problem-solving
  • Friendly and positive
  • Store displays & layouts
  • Attention to detail

References

  • Collen Rampeng (Mentor) : 082 3435 121
  • Majoro Makhotla (lecturer) : 082 5547 830
  • Freddie Duncker (Retail ops manager) : 082 7461 089

Additional Information

  • ID Number: 9311105946083
  • Gender: Male
  • Marital Status : Married
  • Drivers License : Code B

Timeline

Store Manager

Damdoryn Tops at Spar
07.2019 - Current

Fresh Produce Team Leader

Damdoryn Spar
07.2018 - 06.2019

Assistant Receiving Manager

Damdoryn Spar
04.2018 - 07.2018

Shop Assistant

Damdoryn Spar
08.2017 - 04.2018

Management Induction Program -

Spar Retail College
04.2001 -

Good Food Fundi - Fresh Produce

Spar Retail College
04.2001 -

N1&N2 - Engineering Studies

Tshwane South College
04.2001 -

NCV Level 2 - Automotive Repair And Maintenance

Tshwane South College
04.2001 -

Matric -

Langenhoven High School
04.2001 -
Koketso Bassie MatleStore Manager