koketso Tsie
Quality Controller
Benoni
Summary
Proven Quality Control Inspector and skilled Cook, with a track record of enhancing product reliability and customer satisfaction at Fresh to Go. Expert in non-destructive testing and fostering teamwork, I significantly reduced waste and improved compliance. My proactive approach and keen eye for detail have led to a noticeable improvement in quality standards and operational efficiency.
Overview
2020
2020
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Quality Control Inspector
Fresh to Go
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Reduced waste by implementing stricter quality control measures during manufacturing process.
Cook
Corner Bakery
03.2017 - 07.2019
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Communicated closely with servers to fully understand special orders for customers.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Skills
Non-destructive testing
Recordkeeping
Visual inspections
Blueprint reading
Production expertise
Blueprint understanding
Inspection protocols
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Self-motivated
Certification
Coronation financial skills training
Timeline
Scientology volunteer minister
10-2023
Financial skills training programme
05-2023
Coronation financial skills training
04-2023
First aid level 1
12-2020
Work 4 a living
11-2018
Cook
Corner Bakery
03.2017 - 07.2019
Quality Control Inspector
Fresh to Go