Summary
Overview
Work History
Skills
Certification
Timeline
Generic
koketso Tsie

koketso Tsie

Quality Controller
Benoni

Summary

Proven Quality Control Inspector and skilled Cook, with a track record of enhancing product reliability and customer satisfaction at Fresh to Go. Expert in non-destructive testing and fostering teamwork, I significantly reduced waste and improved compliance. My proactive approach and keen eye for detail have led to a noticeable improvement in quality standards and operational efficiency.

Overview

2020
2020
years of professional experience
5
5
Certifications
4
4
Languages

Work History

Quality Control Inspector

Fresh to Go
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Collaborated with production staff to establish and meet quality standards
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Increased customer trust by ensuring all product batches met stringent quality criteria before release.
  • Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
  • Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
  • Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
  • Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
  • Reduced waste by implementing stricter quality control measures during manufacturing process.

Cook

Corner Bakery
03.2017 - 07.2019
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Communicated closely with servers to fully understand special orders for customers.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.

Skills

Non-destructive testing

Certification

Coronation financial skills training

Timeline

Scientology volunteer minister

10-2023

Financial skills training programme

05-2023

Coronation financial skills training

04-2023

First aid level 1

12-2020

Work 4 a living

11-2018

Cook

Corner Bakery
03.2017 - 07.2019

Quality Control Inspector

Fresh to Go

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koketso Tsie Quality Controller