Koketso Seichokelo
Sale Consultant
Rustenburg
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Cashier Team Lead
Shell Garage
Rustenburg
2022.10 - Current
- Developed strong relationships with repeat customers through friendly service interactions.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Sales Consultant
Truworths
Rustenburg
2019.03 - 2022.09
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Grade 10-12
Bafokeng High School
Rustenburg 2015.01 - 2018.12
Skills
Transaction Approvals
undefinedTimeline
Cashier Team Lead
Shell Garage
2022.10 - Current
Sales Consultant
Truworths
2019.03 - 2022.09
Grade 10-12
Bafokeng High School
2015.01 - 2018.12
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