SAGE PAYROLL ACCOUNTING SAGE EXPRESS, SAGE PARTNER
Koketso Mokgate
Key Accounts Manager
gauteng
Summary
Dynamic customer relationship executive with extensive experience in consumer and corporate environments, specializing in sales, service, and marketing. A competitive spirit drives the ability to effectively combine management, marketing, and business development skills to deliver outstanding results. Currently pursuing a BA in Business Administration and holding a Diploma in Management, demonstrating a commitment to continuous professional growth. Passionate about fostering strong relationships and advocating for the value of people within any organization.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Key Account Manager
Sage
05.2016 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Team Leader
UDM International
01.2013 - 02.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Claims Negotiator
Old Mutual
07.2011 - 03.2012
- Developed comprehensive negotiation strategies for complex deals, leading to increased revenue and client satisfaction.
- Ensured long-term business sustainability through diligent risk assessment during deal evaluation.
Education
Diploma in Management - Business
Tshwane University of Technology
04.2001 -
Skills
Key account management
COMPETENCIES
- Business Management
- Capabilities to lead & manage business units and teams. Setting the vision, motivating & influencing others. Experienced at engaging business stakeholders at executive level. Adept at establishing, engaging, and managing cross functional & multicultural teams. Confident presenting skills.
- Business Analysis
- An analytical thinker with experience, insight and interest in (BPM) business process modeling. Engaging business stakeholders & advising, soliciting, understanding & refining requirements, developing & documenting solution designs to deliver efficient solutions.
Software
CRM
SALESFORCE
Timeline
Key Account Manager
Sage
05.2016 - Current
Team Leader
UDM International
01.2013 - 02.2015
Claims Negotiator
Old Mutual
07.2011 - 03.2012
Diploma in Management - Business
Tshwane University of Technology
04.2001 -
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