Koketso Mokgate
Gauteng,South Africa
Summary
Accomplished professional with expertise in business development and account management, adapt at building and maintaining strong client relationships. Demonstrates proficiency in Key account management and sales quotas management, with a proven track record of profit margin optimisation. Skilled in persuasion mastery and digital marketing, with a keen ability to identify target markets while ensuring compliance with regulatory standards. Committed to leveraging skills for strategic growth and success in competitive markets.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Senior Accounts Sales Specialist
Sage
Midrand, Gauteng
05.2016 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategise future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Led sales presentations to prospective clients for new contract wins.
- Built a strong professional network, resulting in increased referrals.
- Participated in trade shows and industry events, raising brand awareness.
- Managed key accounts whilst ensuring superior service delivery standards.
- Onboarding new clients and built rapport with customers and made suggestions to upsell products and achieve sales goals.
Team Leader
UDM International
Hyde park, south africa
01.2013 - 02.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Fostered a high-performing environment to drive productivity and quality.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Handled negotiations with outside vendors and service agencies to meet group needs.
Claims Negotiator
Old Mutual
07.2011 - 03.2012
- Developed comprehensive negotiation strategies for complex deals, leading to increased revenue and client satisfaction.
- Ensured long-term business sustainability through diligent risk assessment during deal evaluation.
- Fostered positive relationships with stakeholders, which boosted integration and cooperation across projects.
- Achieved successful negotiation outcomes by utilising excellent interpersonal skills.
- Drafted comprehensive contract terms, ensured all parties were well-informed and agreeable.
- Executed legal documents under tight deadlines to meet business objectives.
Education
Diploma in Management - Business
Tshwane University of Technology
South Africa 01.2009 - 01.2013
Skills
- Business development
- Account management
- Client relationship building
- Key account management
- Sales quotas management
- Persuasion mastery
- Profit margin optimization
- Digital marketing familiarity
- Target market identification
- Knowledge of regulatory standards
Languages
English (Speak, read and write fluently)
Beginner
Setswana (Speak, read and write fluently)
Beginner
Afrikaans (Speak, read and write fluently)
Beginner
Zulu (Conversational fluency)
Beginner
German
Beginner
Custom
- Sage Business cloud Accounting & Payroll
- Sage 50c Express and Partner
- CRM
- Salesforce
- Microsoft Office
Additional Information
Sage business cloud accounting
Manager: Tamryn leigh Joseph
contact details: 0842199072
Accomplishments
In my current role I have been consistently recognized as a Platinum elite winner for the past four years exceeding sales targets and delivering performance beyond expectations.
Timeline
Senior Accounts Sales Specialist
Sage
05.2016 - Current
Team Leader
UDM International
01.2013 - 02.2015
Claims Negotiator
Old Mutual
07.2011 - 03.2012
Diploma in Management - Business
Tshwane University of Technology
01.2009 - 01.2013
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