Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Koena Manamela

Dispatch Clerk
Johannesburg
Koena Manamela

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Massmart Logistics Distribution Center. Skilled in dispatching procedures and excellent communication, I excel in problem-solving and teamwork, significantly improving service delivery and operational efficiency.

Overview

5
years of professional experience
1
Certification

Work History

Massmart Logistics Distribution Center
Germiston Gauteng

Dispatch Clerk
10.2022 - Current

Job overview

I dispatch the stock of our customers which is Game stores and Makro stores from our DC to the rightful stores.

Totalsports
Lebowakgomo Limpopo

Sales Assistant
11.2019 - 12.2019

Job overview

  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

Ekurhuleni East Tvet College
Benoni Gauteng

N3 from Electrical Engineering
09.2022

University Overview

Nthuba High School
Limpopo Treves

Grade 12 from Matric
11.2016

University Overview

Skills

Prioritizing calls

Certification

Best Dispatch Clerk award

Timeline

Best Dispatch Clerk award

12-2023
Dispatch Clerk
Massmart Logistics Distribution Center
10.2022 - Current
Sales Assistant
Totalsports
11.2019 - 12.2019
Ekurhuleni East Tvet College
N3 from Electrical Engineering
Nthuba High School
Grade 12 from Matric
Koena Manamela Dispatch Clerk