Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Seasoned Workshop Manager versed in allocating resources, coordinating workload and maintaining schedules. Effective at managing supplies and providing technical expertise to employees.
Work History
Maintenance Specialist
The Mellors Group
Riyadh, Saudi Arabia
04.2022 - Current
Determined cause of irregular wear on critical parts, the correction thereof decreased the annual maintenance replacement parts costs by 30%.
Restructuring of selected maintenance schedules, allowed team to perform the required maintenance tasks 25% more efficient.
Lead team to effectively and efficiently complete setting up and pulling down attractions within proposed deadlines.
Led team in several NDT projects on rollercoasters.
Worked with third party to ensure NDTs, operational and functional testing is carried out and TUV safety requirements are met.
Trained and supervised 5 operatives to provide accurate reports when carrying out repairs
Recorded parts used and ensured stock availability, ensuring no downtime.
Certified Working At Heights, Manlift Operator and Telehandler Operator
Technical Manager
Alliance Fleet (Moipone Fleet)
Pretoria, Gauteng
04.2021 - 03.2022
Assisted company in negotiations to retain assets worth R4 million.
Guided company to establish a new automotive workshop, enabling new business and cutting costs spent on external suppliers by 60%.
Completed projects 30% faster than expected, exacting cost savings of R140 000.
Developed solutions for technical process improvements to optimize resources.
Increased employee productivity by 20% through training and mentorship.
Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
Evaluated, prioritized, and scheduled maintenance repair requests to ensure timely completion of all vehicles.
Met with clients to gather and understand requirements and coordinated with operations and directors to plan and schedule project activities.
Service Manager
BB Trucks UD Rosslyn
Pretoria, Gauteng
09.2020 - 03.2021
Maintained excellent business relationship with OEM and clients, ensuring 80% retention.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Met with customers to discuss service needs and offer available solutions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Provided efficient, effective and high quality of repair and maintenance on trucks, trailers and light commercial vehicles.
Technical Inspector
Moipone Fleet
Pretoria, Gauteng
04.2020 - 09.2020
Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
Attention to detail inspection of vehicles and quotations ensured an average cost saving of R35 000.
Ensured a healthy professional business relationship between suppliers and clients.
Proven ability to develop and implement creative solutions to complex problems.
Workshop Foreman
Mercedes, Commercial Vehicles Zandfontein
Pretoria, Gauteng
01.2019 - 03.2020
Managed and developed workshop staff
Managed and maintained Workshop Productivity Standards
Monitored and improved Customer Service levels
Provided efficient and effective internal communication
Conducted daily meetings with employees to discuss safety issues, status and development.
Monitored administration processes
Inspected completed work to verify quality standards and compliance.
Managed personal and professional development
Used critical thinking to break down problems, evaluate solutions and make decisions.
Workshop Foreman
Mercedes-Benz Commercial Vehicles East Rand
East Rand, Gauteng
2017.08 - 2018.12
Consecutively overachieved workshop targets by 120% for 6 months.
Managed and developed workshop staff
Managed and maintained Workshop Productivity Standards
Monitored and improved Customer Service levels
Provided efficient and effective internal communication
Conducted daily meetings with employees to discuss safety issues, status and development.
Monitored administration processes
Inspected completed work to verify quality standards and compliance.
Managed personal and professional development
Used critical thinking to break down problems, evaluate solutions and make decisions.
Technical Director
Bosch Autobahn Montana
Pretoria, Gauteng
04.2017 - 06.2017
Managed the productivity and efficiency of all workshop activities.
Provided efficient, effective and high quality of repair and maintenance of passenger vehicles.
Managed workshop budgets.
Managed and developed admin and workshop staff.
Managed and maintained Workshop Productivity Standards
Monitored and improved Customer Service levels.
Monitored quality standards and compliance
Workshop Manager
TruckStore South Africa
Pretoria, Gauteng
12.2015 - 03.2017
Assisted the general manager to achieve 50% more overall sales monthly by reducing nonessential costs and expenses.
Created and implemented process that increased the evaluating process by 30%
Increased productivity and overall output by 60% through managing production times.
Ensured the efficient and profitable operation of the department by establishing and adhering to the Dealership and Mercedes-Benz South Africa standards.
Meet the objectives that cover the departments operating policies and standards focusing particularly on bringing and maintaining all the stock units in fit-to-sell conditions ensuring high levels of customer satisfaction, retention of profitability in compliance to the company’s Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E.Q requirements and to perform delegated S.H.E.Q tasks and duties & to inform superior about deviations.
Diesel Technician
TruckStore South Africa
Pretoria, Gauteng
10.2013 - 11.2015
Serviced and maintained Commercial and Light Commercial Vehicles
Troubleshot systems, traced problems and diagnosed root causes.
Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Assisted team leader and manager in organizing and overseeing assignments to drive operational excellence.
Created and maintained a safer workplace by engaging as a SHE Representative, increasing compliance to from 80% to 100%.
Administrator Fleet Maintenance
WesBank
Johannesburg, South Africa
08.2011 - 09.2013
Used discretion to match routines, techniques and procedures to changing work situations.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Issued authorizations of high level claims up to R100 000.
Managed warranty claims.
Technical liaisons with OEM's and importers.
Monitored the development of maintenance rates.
Received Golden Voice Award for exceptional customer service while adhering perfectly to performance indicators.
Created, edited and maintained operation manuals and process flow documentation, which was used to for system troubleshooting and training new employees.
Implemented employee morale events.
Diesel Mechanic
Mercedes-Benz Commercial Vehicles Zandfontein
Pretoria, Gauteng
02.2007 - 07.2011
Service and maintain Commercial and Light Commercial Vehicles
Inspected vehicle systems to assess function and uncover defects.
Provided training to apprentices
Roadside Assistance
Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Determined cost-effective solutions to mechanical issues, saving company money.
Education
Bachelor of Science - Informatics
UNISA, South Africa
01.2023 - Current
National Diploma - Mechanical Engineering
UNISA, South Africa
01.2013 - 12.2019
Trade Qualification - Diesel Mechanic
PRETORIA, South Africa
02.2007 - 10.2010
Tested at Olifantsfontein
Matric Gr.12 -
Technical High School Pretoria Gardens, South Africa