Kobus Scriven
Cape Town
Summary
Results-driven manger with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Business Owner/Operator
Construction In Action
03.2012 - Current
- Employed prompt decision-making and in-depth research to resolve issues.
- Served as principal stakeholder over organization's complete operations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared annual budgets with controls to prevent overages.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
Financial Planner
Liberty Life
12.2010 - 02.2012
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Established and deepened existing client relationships through complex financial planning.
- Drafted comprehensive financial plan to offer recommendations and supporting data.
- Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop financial plan.
- Answered clients' questions about purposes and details of financial plans and strategies.
- Developed recommendations specific to client's financial situation on variety of topics.
- Coached and advised clients in business plans and processes to achieve profit objectives.
- Presented financial plans and investment recommendations to clients.
- Educated clients on potential risks and rewards associated with various investments.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Helped clients make informed decisions about financial future.
- Registered with the Financial Services Board
Senior Restaurant Manager
City Grill/Greek Fisherman
02.2005 - 11.2010
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed unique events and special promotions to drive sales.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
Restaurant Waiter
Princess Cruise Line
03.2002 - 01.2005
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Wine presentation team to present wine and educate passengers in tasting wine. Wine tem presented also to Captain Circle wine club.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new servers on restaurant policies and procedures.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Met with chef to review daily specials and menu changes.
Education
Financial Planning And Services
University of Stellenbosch Business School
Stellenbosch South AfricaCertified Professional Inspector-NACHI1 22012901 - Residential And Commercial Property Inspection
InterNACHI
USA Online Based03.2022
High School Diploma -
Technical High School
Vereeniging, South Africa12.1988
Skills
- Change and Growth Management
- Manage Programs
- Strategic Planning
- Build Revenue Streams
- Inventory Control
- Develop Business Structures
- Management Team Leadership
- Financial Reporting
- Microsoft Office 365
- People and Culture
- Departmental Coordination
- Practical knowledge of Plumbing, Electrical, Tilling, Foundations, Form Work, Drywalling, Painting, Waterproofing
Cooking, Fishing, Travelling
Always had a passion for cooking since I was young. I enjoy international cooking and would always try different recipes and food styles from all over the world. The fishing goes hand in hand with the cooking and is relaxing in so many ways, it is one way to be close to nature. Working with Princess Cruise Line gave me the opportunity to travel extensively and meet a diverse group of people and made so many friend.
Timeline
Business Owner/Operator
Construction In Action
03.2012 - Current
Financial Planner
Liberty Life
12.2010 - 02.2012
Senior Restaurant Manager
City Grill/Greek Fisherman
02.2005 - 11.2010
Restaurant Waiter
Princess Cruise Line
03.2002 - 01.2005
Financial Planning And Services
University of Stellenbosch Business School
Certified Professional Inspector-NACHI1 22012901 - Residential And Commercial Property Inspection
InterNACHI
High School Diploma -
Technical High School
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