Kitana Anniston Reddy
Sales Coordinator
24 IRONHAVEN ROAD , FORESTHAVEN ,PHOENIX
Summary
Motivated rising Sales Coordinator with experience in Chandling international sales. An energetic competitive achiever who can motivate team members, manage multiple priorities at once, perform under pressure and meet deadlines in a fast-paced environment. A fast and willing learner who excels at grasping new ideas and quickly applying them to meet an organization`s needs. Computer-proficient in Word, Excel, PowerPoint and Microsoft outlook. To obtain a position of leadership in which I can utilize my professional experience and abilities to increase company efficiency and profitability while providing exceptional service and assistance. The ideal position working as a team leader or with growth potential.
Diligent Sales Coordinator offering 5 years of CHANDLING experience and expertise in cementing productive partnerships. Self-directed and determined in controlling inventory and meeting demands. Enthusiastic about capitalizing on in-depth understanding of developing territories and turning around sliding sales to make positive impact.
Overview
5
5
years of professional experience
Work History
Optical Assistant
Spec Savers
- Assisting clients with medical aid claims.
- Performing ancillary testing and explain procedures to patients.
- Conducting pretest procedures to gather more accurate data before exam and making appointments accordingly.
- Inputting/updating patient information electronically on system to facilitate accurate medical record keeping.
Student optical assistant
Torga optical
- Answering of incoming calls/ making appointments.
- Admin
- Dispensing of spectacles.
- Handling of all cash payments.
- Helping patients select glasses/contact lenses to encourage informed decisions.
Sales Coordinator & customer liaison
Chandling International
02.2021 - Current
- Resolve customer queries timeously and manage accounts to increase sales and meet quotas.
- Order Processing: Efficiently managing and processing sales orders, ensuring accuracy, and coordinating with various departments to fulfill customer requirements.
- Communication and Coordination: Facilitating communication between the sales team, customers, and internal departments. Coordinating meetings, conferences, and ensuring information flows seamlessly.
- Inventory Management: Coordinating with inventory and logistics teams to ensure product availability and timely delivery to customers.
- Customer Support: Addressing customer inquiries and providing pre and post-sales support. This includes resolving issues, answering queries, and ensuring a positive customer experience.
- Build relationships with suppliers and negotiate with them for the best pricing.
- Maintain relationships with customers by providing excellent customer service.
- Liaise with masters and captains daily, to maintain good customer relations and obtain good service that is satisfactory to owners and captains of vessel.
- Source new customers by identifying needs and offering appropriate services.
- Reduce cost through client and distributor price negotiations.
- Reduce expenses by effectively negotiating contractor prices, terms and service agreements.
- Manage order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Liaise with customers, management, and sales team to better understand customers' needs and recommend appropriate solutions.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Commerce - Human resource management
Richfield graduate Institute
01.2023
Bachelor's pass - English, Mathematical Literacy, Afrikaans, Business studies, Biology, Geography, Life orientation
CRYSTAL POINT SECONDARY
01.2017
Skills
Closing deals
Customer service
Customer relationship building
Time management
Sales development
Customer relations
Relationship management
Customer communication
Sales strategy development
Customer retention
Interpersonal communication skills
Team building
Goals and performance
References
- Sean, Roberts, Operational manager, 0663724607
- Ashley Govender-General Manager -083 781 2350
- Nishana, Mahadeva, Manager, 0315664000
- Shay, Singh, Manager, 0716291504
Timeline
Sales Coordinator & customer liaison
Chandling International
02.2021 - Current
Optical Assistant
Spec Savers
Student optical assistant
Torga optical
Bachelor's pass - English, Mathematical Literacy, Afrikaans, Business studies, Biology, Geography, Life orientation
CRYSTAL POINT SECONDARY
Bachelor of Commerce - Human resource management
Richfield graduate Institute