Kirsty Smit
Dive Master, Swimming Instructor, Travel Agent / Operator & Office Manager (Construction)
Groot-Brakrivier,WC
Summary
Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue. Organized fitness leader develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular health. Skilled & equipped with safety training, focus on prevention and experience in individual swimmer support. Well-versed in different swimming techniques and certified in multiple life-saving rescue techniques. Brings excellent observational and decision-making skills.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Swimming Instructor
Self - Employed under RSA brand
George, Western Cape
11.2020 - 04.2022
- Prepared equipment before each class class and stored items promptly after classes.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Organized and taught swimming lessons to children & adults aged 2 to 50 years.
Office Manager
Green Design Developments & Construction Pty LTD
Knysna, Western Cape
07.2014 - 12.2019
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Managing Director / Owner
Origin Tours & Safaris Pty LTD
Cape Town , Western Cape
10.2006 - 12.2013
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Spearheaded successful travel business development initiatives aligned with company's strategy and core competencies.
- Led change and transformation across business areas to deliver benefits eg. building online travel packages and align company resources.
Travel Agent
Grapevine Travel
Cape Town, Western Cape
11.2003 - 09.2006
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Dive Master
Pro Divers Cape Town
Cape Town, Western Cape
02.1997 - 01.2003
- Optimized instruction based on student feedback and assessments of courses.
- Worked with fellow teachers to devise and implement support plans to help students excel.
- Helped clients set and achieve dive goals.
- Arranged & escorted deep sea diving adventures with local & foreign clients in Cape Town waters- specialized in wreck, shark, cave & kelp forest diving.
Education
High School Diploma -
Woodridge College & Preparatory School
Port Elizabeth 01.1993 - 11.1996
Diploma - Tourism And Travel Management
Damlin College
George 01.1997 - 12.1997
Skills
First and CPR instruction
Safety training
Pool operations
Stroke techniques
Group Instruction
Private swim lessons
Pool safety
High-Pressure Air Systems
Team Operations
Search and Rescue
Dive planning
Safety practices
Troubleshooting skills
Project Management
Critical Thinking
Good Telephone Etiquette
Aquatic Life Husbandry
Global destinations
Overseas tours
Travel insurance
Company guidelines and procedures
Hotel accommodations
Executive travel
Client amenities
Itineraries
Marketing
Interpersonal communications
Planning and Coordination
MS Office
Policy and procedure modification
Documentation and control
Sorting and labeling
Team Bonding
Account Reconciliation
Relationship building
Workflow planning
Office administration
Contract negotiations
Friendly nature
Strategic planning
Business administration
Staff Management
Travel coordination
Timeline
Swimming Instructor
Self - Employed under RSA brand
11.2020 - 04.2022
Office Manager
Green Design Developments & Construction Pty LTD
07.2014 - 12.2019
Managing Director / Owner
Origin Tours & Safaris Pty LTD
10.2006 - 12.2013
Travel Agent
Grapevine Travel
11.2003 - 09.2006
Dive Master
Pro Divers Cape Town
02.1997 - 01.2003
Diploma - Tourism And Travel Management
Damlin College
01.1997 - 12.1997
High School Diploma -
Woodridge College & Preparatory School
01.1993 - 11.1996