Kirlton Bentley
Unemployed
Port Elizabeth
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Reliable manufacturing professional proficient at interpreting blueprints, assembling products and completing quality assurance checks. Safety-driven and hardworking with good communication and time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Furniture Wholesale
01.2016 - 12.2016
- To sell products or services and meet customer needs while building and maintaining strong relationships.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Increased market penetration with introduction of innovative sales tactics.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Streamlined sales process, reducing time from lead to close.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Exceeded sales targets through effective planning and goal setting.
- Fostered collaborative environment, sharing best practices among sales team.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met existing customers to review current services and expand sales opportunities.
Furniture Assembly Technician
Merkmann Studio
01.2015 - 12.2015
- Responsible for physically putting together the furniture that the designers have selected for a project.
- Reassembled and adjusted components to meet required specifications.
- Performed assembly of products according to specifications and instructions.
- Reduced production downtime by performing regular maintenance checks on tools and equipment.
- Assembled and aligned parts and fixtures using hand and power tools.
- Assisted in troubleshooting and resolving issues during the assembly process, minimizing delays in production schedules.
- Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
- Inspected all work for quality and compliance with design standards.
- Trained new staff to perform assembly techniques, troubleshooting and preventative maintenance.
- Collaborated with cross-functional teams to identify areas for improvement in the assembly process.
- Improved product quality with meticulous attention to detail during assembly processes.
- Maintained accurate records of completed assemblies, ensuring proper documentation for quality assurance purposes.
- Increased team productivity, training new hires on assembly procedures and techniques.
- Consistently met or exceeded production targets by maintaining a focused and efficient work approach.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Followed operating procedures to maintain logbooks.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Inspected parts and assemblies before shipment to customers to verify accuracy.
- Maintained good stock levels, counted parts, and requested additional supplies.
- Implemented cost-effective assembly processes for high-volume production output.
- Managed multiple priorities effectively, resulting in successful completion of assigned tasks within tight deadlines.
- Executed regular tests and inspection procedures to assemble products according to specifications.
- Exceeded customer expectations with timely completion of complex projects requiring precise coordination among team members.
- Enhanced product reliability with thorough testing and adjustments during assembly.
- Expedited order fulfillment through effective prioritization of tasks and time management skills.
- Fostered culture of continuous improvement, encouraging feedback on assembly processes.
- Enhanced assembly efficiency by streamlining workstations and optimizing workflows.
- Increased production efficiency with implementation of streamlined assembly processes.
- Enhanced team productivity by sharing expert knowledge on assembly techniques.
- Contributed to project success by meeting tight assembly deadlines without compromising quality.
- Reduced downtime, promptly troubleshooting and repairing assembly line equipment.
- Streamlined inventory management, organizing parts and tools for easy access.
- Achieved consistent quality control by rigorously adhering to inspection protocols.
- Delivered exceptional craftsmanship, consistently producing high-quality products that met customer specifications and requirements.
- Ensured compliance with industry standards by keeping updated on new regulations and technologies.
- Boosted customer satisfaction by assembling products with attention to detail and functionality.
- Collaborated with engineers to refine assembly instructions, resulting in clearer guidelines.
- Optimized assembly line layout for improved workflow and ergonomics.
- Improved assembly line safety, conducting regular workshops on proper equipment handling.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
- Contributed to environmental sustainability by suggesting and implementing waste-reduction practices.
- Improved safety standards by conducting regular checks and maintaining clean work environment.
- Ensured product quality by meticulously assembling components according to detailed specifications.
- Ensured workplace safety, adhering to company guidelines and OSHA standards at all times.
- Streamlined communication between departments, ensuring timely delivery of assembly components.
- Completed tasks on time to meet quality and safety standards.
- Assembled parts correctly according to specifications, reducing quality issues.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Participated in projects requiring assembly of large and small components.
- Troubleshot and resolved mechanical issues that occurred during assembly.
Education
High School Diploma -
Middelburg High School
Middelburg, Eastern Cape 04.2001 -
No Degree - Preparatory Schooling
Karel Theron Primary School
Middelburg, Eastern Cape 04.2001 -
Qualifi Level 5 Diploma in Teaching English - Teaching English To Speakers of Other Languages
The TEFL Academy
Mansfield, Nottinghamshire, England 04.2001 -
Skills
Proficient in computer applications
Certification
Qualifi Level 5 Diploma in Teaching English as a Foreign Language
Timeline
Qualifi Level 5 Diploma in Teaching English as a Foreign Language
05-2025
Sales Representative
Furniture Wholesale
01.2016 - 12.2016
Furniture Assembly Technician
Merkmann Studio
01.2015 - 12.2015
High School Diploma -
Middelburg High School
04.2001 -
No Degree - Preparatory Schooling
Karel Theron Primary School
04.2001 -
Qualifi Level 5 Diploma in Teaching English - Teaching English To Speakers of Other Languages
The TEFL Academy
04.2001 -
ADDRESS
- 7 Kougaberg Street
- De Villiers Estate Unit 11
- Kamma Heights
- Port Elizabeth
- 6070
- Phone Number: 068 761 8694
- Email address: kirltonbentley9@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Jogging, Sports, Walking
In my personal time, I maintain a healthy and active lifestyle through regular jogging and walking, which I find not only beneficial for physical fitness but also essential for mental clarity and discipline. This discipline translates directly into my professional life. Furthermore, I am fully proficient in both Afrikaans and English, enabling effective communication across diverse groups. I actively utilize these interpersonal skills in my community work, where I volunteer regularly at a local old age home, assisting with activities and providing companionship to the residents. This experience has significantly honed my empathy, patience, and ability to connect with people from all walks of life.
Affiliations
- Volunteer roles
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Interests
I like sports like cricket, formula one, rugby, soccer and tennis