Summary
Overview
Work History
Skills
T E R T I A R Y
Current Employment
Timeline
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Kirchwen Balakisten

Retentions Consultant
98 Montagu street Benoni

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

RETENTIONS CONSULTANT

1LIFE INSURANCE
01.2023 - Current
  • Mentored junior consultants, fostering professional growth and building strong team dynamics.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.

A&G SALES CONSULTANT

TELESURE INVESTMENT HOLDINGS
06.2018 - 02.2021
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

TRACKING/OPERATIONS MANAGER

SEFIGILE LOGISTICS
08.2017 - 05.2018
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Reduced turnaround time for project completion through effective resource allocation and team management.

TRACKING MANAGER

SEFIGILE LOGISTICS
07.2016 - 07.2017
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.

TRACKING SUPERVISOR

SESFIGILE LOGISTICS
08.2015 - 06.2016
  • Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
  • Introduced incentive programs to boost driver morale, ultimately improving overall job satisfaction and performance levels within the team.
  • Implemented cost-saving measures by negotiating favorable contracts with fuel suppliers and service providers.
  • Maximized route efficiency by utilizing advanced GPS tracking systems and optimizing delivery schedules.

TRACKING CONSULTANT

SESFIGILE LOGISTICS
03.2015 - 07.2015
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Skills

Quality Assurance

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T E R T I A R Y

DAMELIN COLLEGE - HR Management studies

Course completion 1/3 years

Current Employment

1LIFE INSURANCE, RETENTIONS CONSULTANT, 01/03/2023 - UNTILL PRESENT, LEHLOGONOLO THOBEJANE, 0619164725

Timeline

RETENTIONS CONSULTANT

1LIFE INSURANCE
01.2023 - Current

A&G SALES CONSULTANT

TELESURE INVESTMENT HOLDINGS
06.2018 - 02.2021

TRACKING/OPERATIONS MANAGER

SEFIGILE LOGISTICS
08.2017 - 05.2018

TRACKING MANAGER

SEFIGILE LOGISTICS
07.2016 - 07.2017

TRACKING SUPERVISOR

SESFIGILE LOGISTICS
08.2015 - 06.2016

TRACKING CONSULTANT

SESFIGILE LOGISTICS
03.2015 - 07.2015

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Kirchwen BalakistenRetentions Consultant