Kim Hedi Zorger

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.

• Communicated with clients and customers.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Exceeded performance targets.
• Dealing with all Clients in Natal KZN, Visiting and Promoting Complete Dog and Cat Food Clients
• Building a strong relationships with all clients and Growing the clientele.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Supported student physical, mental, and social development using classroom games and activities.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Teacher Aid to Class of10 to 15 Autistic and Remedial Children
• Doing One on One lessons for eye movement and Sensory Games. Visual and exercise Programs .

• Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
• Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
• Admitting all Clinic Patients and making sure all Paperwork is in order, did filing and all Admin Responsibilities.
• Did Parvo Testing etc

• Exceeded performance targets through diligent work ethic and focus on results-driven targets.
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Admin Duties
• Organizing Functions
• Ordering Stock
• Dealing with Clients

• Controlled store inventory and reviewed cash handling and operations reports.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Running the Shop, stock Control
• Invoicing
• Trained and developed new employees for ease of transition into team.

• Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
• Demonstrated adaptability during peak seasons or staffing shortages by stepping into various roles as needed to maintain smooth operations at the front desk.
• Assisting the Vet with various Operations
• Hand Rearing all rescues
• Data Capturing
• Stock control for the Vet Practice
• All Admin Duties
• 
  

I left to have my son , and didn't work for 5 months due to having a New Born..

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Ordering Stock
• Invoicing Farmers Feed and Meds
• Dealing with all Clients
• Switchboard
• Admin
• Kept reception area clean and neat to give visitors positive first impression.