Kim Van Wyk
Administrator
Bardale Village
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
15
15
years of professional experience
1
1
years of post-secondary education
2
2
Language
Work History
Administrator
LABOURNET
02.2023 - Current
- Personality
- Problem Solving - Is of the habits we need in order to deal with difficulties in the most effective way
- It is the ability to work with a problem in such a way that you understand the concept, how they hang together, what must be resolved and how to resolve it
- It can be seen as an ability to understand a problem and to resolve it
- Practicing this ability successfully, always puts people amongst the front runners in life
- Routine- A well-defined habit towards structure and repetition, sometimes even mundane activities is required
- Strong behaviour in harmony with an environment of repetition and patterns of sameness needs to be present
- Frustration Handling- Frustration occurs when the individual is obstructed from reaching his/her goal
- A strong habit in dealing with obstructing sources/interferences in such a way that positive actions towards successful results are taken is required
- Attention to Details- The ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small
- This means monitoring and checking work or information, while organizing time and resources efficiently
- Time Management- Time management is the process of planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity
- Competency
- Problem Solving
- Communication - ability to communicate with all types of people at different levels
- Customer Service Skills
- Interactive Skills
- Computer Literacy: Microsoft Office Suite / CMS
- Client correspondence skills
- Ability to deal with authority figures
- Ability to carry out instructions effectively
- Verbal and Written communication skills
- Area research
- Implementation of efficiencies
- Reporting
- Reports to IR Support Team Leader
- Works closely with: -Industrial Relations Senior Consultants/Senior Support Consultant -Industrial Relations Consultants -Industrial Relations Clients
- Core Responsibilities: Self-development: Attend formal and informal learning sessions -Attend training sessions when needed Maintain average performance of 90%
- Booking of appointments (via email and telephonic): Book consultant and client appointments Assist and attend to all consultants and regional appointments Daily confirmation of attendances Book preparation meetings with clients for conciliation/arbitration Assist with setting up union meetings and confirmations thereof Tracking of client attendances and client matters Book & manage consultants' diaries as per client, PM and consultant's requests Book meetings in relevant area to ensure efficiencies Effectively booking appointments and pro-actively contacting clients at least a week in advance Ensuring cancellation of appointments are confirmed at least 24 hours prior the scheduled date Ensuring diaries are not overbooked Ensure & maintain efficiency by bookings appointments in accordance with the time slots Ensure proper knowledge of consultant's client base to ensure accurate and efficient bookings
CUSTORMER SERVICE AGENT/ ACTING SUPERVISOR
COMAIR LIMITED
05.2010 - 05.2022
- REASON FOR LEAVING: RETRENCHMENT
- (COMAPANY LIQUIDATED)
Education
Grade 12 - English, Afrikaans, Business Economics, History, Geography, Economics
Malibu High School
TRAVEL & TOURISM CERTIFICATE - undefined
COLLEGE OF CAPE TOWN
AIRSIDE INDUCTION TRAINING - REFRESHER - undefined
COMAIR TRAINING CENTRE
11.2020 - 11.2022
AIRSIDE INDUCTION TRAINING - REFRESHER - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
DANGEROUS GOODS CATEGORY 9 - RECURRENT - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
AVIATION SECURITY AWARNESS TRAINING - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
SECURITY AWARNESS - GENERAL DISTINCTION - undefined
CARGO LEARNING ACADEMY (PTY) LTD
11.2020 - 11.2022
Skills
Office administration
Customer service
MS office
Administrative support
Personal Information
- Dependents: 2
- Date of Birth: 09/08/89
- Gender: Female
- Nationality: South African
- Driving License: (B) Light Motor Vehicle
- Marital Status: Married
Timeline
Administrator
LABOURNET
02.2023 - Current
AVIATION SECURITY AWARNESS TRAINING - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
AIRSIDE INDUCTION TRAINING - REFRESHER - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
DANGEROUS GOODS CATEGORY 9 - RECURRENT - undefined
COMAIR TRAINING CENTRE
05.2022 - 05.2024
SECURITY AWARNESS - GENERAL DISTINCTION - undefined
CARGO LEARNING ACADEMY (PTY) LTD
11.2020 - 11.2022
AIRSIDE INDUCTION TRAINING - REFRESHER - undefined
COMAIR TRAINING CENTRE
11.2020 - 11.2022
CUSTORMER SERVICE AGENT/ ACTING SUPERVISOR
COMAIR LIMITED
05.2010 - 05.2022
TRAVEL & TOURISM CERTIFICATE - undefined
COLLEGE OF CAPE TOWN
Grade 12 - English, Afrikaans, Business Economics, History, Geography, Economics
Malibu High School