Kim Richter
East London,Eastern Cape
Summary
Detail-oriented professional with extensive expertise in bookkeeping, office coordination, and client account management. Demonstrates proficiency in the Microsoft Office suite, advanced Excel usage, and multitasking. Skilled in invoicing and billing, scheduling and diary management, and documentation control. Committed to enhancing time efficiency and product knowledge to support organisational goals.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work history
District Supervisor
Tsebo Solutions Group - Fedics
East London, South Africa
2025.10 - Current
- Launched employee recognition schemes which boosted morale and productivity.
- Implemented budget controls to minimize financial wastage.
- Mitigated risk factors by enforcing health and safety regulations.
- Ensured compliance with company standards, maintaining brand reputation.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Kept track of time sheets for payroll processing.
- Oversaw staff schedules to maintain 24 and 7 operation coverage.
- Fostered supportive environment by promoting teamwork among staff.
- Ensured accuracy in invoicing with meticulous data entry and review.
- Managed invoicing and buying processes, keeping operations within client budgets.
- Handled customer queries effectively, improving client relations.
Administrative Manager
Tsebo Solutions Group - Fedics
East London, South Africa
2019.06 - 2025.09
- Managed multiple contract books on Menutec and TseboSource, ensuring accuracy for five key contracts.
- Compiled client accounts to maintain current and precise information.
- Verified client invoices for accuracy, ensuring consistency with charges.
- Processing invoices
- Processing of banking and checking bank statements
- Cross-referenced backups against invoicing records for verification.
- Prepared profit and loss statements for senior management review.
- Assisted district manager with operations of regional office.
- Supported HR in vetting new staff members.
- Assisting management team at Beacon Bay Life with recovery plan to enhance service quality and client relations.
- Assisting with enhancement of Perk Up Coffee Shop through new menus, product offerings and introduction of new items
- Coordinated with other departments for seamless workflow integration.
- Handled procurement of office supplies avoiding stock shortages or wastage.
- Managed internal communications effectively maintaining transparency across teams.
Administrator
Tsebo Solutions Group - Cleaning
East London, Eastern Cape
2015.05 - 2019.05
- Managed bookkeeping for five cleaning contracts, ensuring accuracy in financial records.
- Submitted correct invoices to clients, maintaining timely financial transactions.
- Streamlined staffing processes to improve operational efficiency across teams.
- Oversaw stock ordering and receiving, optimising inventory management.
Catering Manager - Nestle
Tsebo Solutions Group - Fedics
East London, Eastern Cape
2010.05 - 2015.05
- Conducted regular staff meetings for improved communication within the team.
- Managed all aspects of kitchen operations, ensuring smooth workflow.
- Upheld hygiene and safety regulations through regular checks and audits.
- Supervised food preparation for events, assessing for quality, proper plating and portioning.
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Planned and developed menus for catering events to meet expectations and budgets for clients.
- Planned menus according to client needs and budgets.
Assistant Catering Manager - Nestle
Tsebo Solutions Group - Fedics
East London, Eastern Cape
2008.05 - 2010.05
- Supervised food preparation, ensuring adherence to recipe guidelines.
- Collaborated with catering manager to develop innovative dishes for special events.
- Assisted in menu planning to align with client expectations.
- Managed Menutec books for unit, maintaining accurate records.
- Supported catering manager in operations of on-site staff shop.
- Promoted positive work environment, enhancing team morale consistently.
Catering Manager - Defy
Tsebo Solutions Group -Fedics
East London, South Africa
2006.06 - 2008.03
- Oversaw daily operations of unit, ensuring smooth functionality.
- Managed staff to maintain high standards of service.
- Handled costing for meals and menus to optimise profitability.
- Supervised stock ordering processes to ensure adequate supplies.
- Maintained unit’s financial records using Menutec for accuracy.
- Ensured compliance with health and safety regulations to safeguard staff and patrons.
Education
Diploma of Higher Education - Higher Diploma in Culinary Arts and Food Preparation
The Blue Ribbon Chefs School
East London, Eastern Cape 2004.01 - 2006.12
Skills
- Bookkeeping knowledge
- Microsoft office suite proficiency
- Multitasking proficiency
- Advanced excel usage
- Office coordination
- Invoicing and billing
- Scheduling and diary management
- Documentation control
- Time efficiency
- Product knowledge
- Client account management
Languages
English
Advanced
Affiliations
- Crocheting
- Art and Crafts
References
References available upon request.
Timeline
District Supervisor
Tsebo Solutions Group - Fedics
2025.10 - Current
Administrative Manager
Tsebo Solutions Group - Fedics
2019.06 - 2025.09
Administrator
Tsebo Solutions Group - Cleaning
2015.05 - 2019.05
Catering Manager - Nestle
Tsebo Solutions Group - Fedics
2010.05 - 2015.05
Assistant Catering Manager - Nestle
Tsebo Solutions Group - Fedics
2008.05 - 2010.05
Catering Manager - Defy
Tsebo Solutions Group -Fedics
2006.06 - 2008.03
Diploma of Higher Education - Higher Diploma in Culinary Arts and Food Preparation
The Blue Ribbon Chefs School
2004.01 - 2006.12