Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kim Letchman

Administrator
Germiston

Summary

Dynamic professional with a proven track record at Makro, excelling in office administration and customer service. Mastered MS Office and administrative support, significantly improving document management and employee productivity. Demonstrated exceptional attention to detail and recordkeeping, enhancing customer loyalty and exceeding sales goals. Expert in fostering collaborative environments and streamlining processes for peak efficiency. Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Administrator

Makro
Alberton
10.2023 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Cellular Consultant

Makro
Alberton
03.2015 - 09.2023
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Enhanced communication among team members to foster collaborative and supportive work environment.

Gaming Sales

Makro
Alberton
04.2013 - 03.2015
  • Boosted customer loyalty by creating engaging promotions that encouraged repeat visits from valued patrons.
  • Consistently met or exceeded departmental goals through effective leadership skills combined with a focus on continuous improvement.

Education

High School Diploma -

Dawnview High
Primrose, South Africa
01.2005 - 12.2009

Skills

Office Administration

Customer Service

MS Office

Administrative Support

Attention to Detail

Recordkeeping and File Management

Documentation And Reporting

Interests

Travelling

Reading

Art

Adventurous activities

Timeline

Administrator

Makro
10.2023 - Current

Cellular Consultant

Makro
03.2015 - 09.2023

Gaming Sales

Makro
04.2013 - 03.2015

High School Diploma -

Dawnview High
01.2005 - 12.2009
Kim LetchmanAdministrator