Overview
Work History
Education
Skills
Timeline
Generic

Kim Abrahams

Business Development Representative
Cape Town

Overview

4
4
years of professional experience

Work History

Business Development Representative

Genesis Digital
Cape Town (Remote)
07.2023 - Current
  • Ensure all outreach activities align with the company’s goals and values.
  • Maintain a high level of professionalism and customer service in all interactions.
  • Continuously seek ways to improve outreach processes and partner engagement.
  • Stay up-to-date with industry trends and best practices in affiliate marketing, social media, and influencer marketing.

Sales Development Representative

EIMS
Cape Town, South Africa (Remote)
11.2023 - 07.2024

Worked on the Sage X3 & Sage Intacct campaigns.

My mission is to simplify complexity and drive success for businesses of all sizes. Through innovative software solutions and strategic guidance, I enable clients to streamline their processes, enhance financial visibility, and make informed decisions.

  • B2B Tech sales, with the primary focus on SaaS and ERP’s.
  • Engaged with C-level prospects to identify their business needs.
  • Ensure that all leads generated are BANT qualified.
  • Ensure that value is brought forward to the next action meeting with the Account Executives.
  • Accomplishments: Scored a 5/5 SOP on a lead generated.
  • Received positive feedback on the quality of leads generated by 2 Account Executives.
  • Scored 95% of targets for Q1&Q2.

Team Manager [A]

Amazon
Cape Town, South Africa (Remote)
09.2022 - 11.2023
  • Improved team ranking from 21st – 12th in 2 months.
  • Escalate systemic issues.
  • Signing off on team salaries.
  • Hosted Workshops to prepare customer service representatives for their personal development within Amazon.

ZAF VCS Customer Service Associate

Amazon
Cape Town, South Africa (Remote)
04.2021 - 09.2022
  • Shared best practices within my team, which increased our performance overall by 2-3%. We were ranked 1st in our department for Q2.
  • Successfully enrolled & graduated from Amazon’s Thrive program.
  • Hosted developmental podcasts within team.
  • Top Customer Service rep in Q1 & Q2 of 2022.

Education

Bachelor of Science - Veterinary Science

University of Pretoria
Pretoria, South Africa
12-2019

Skills

Strategic sales knowledge

Exceptional communication skills

Quality assurance and control

Good conflict management skills

Broad knowledge of the use of MS office program's

Fluent in Afrikaans and English

Lead Generation

CRM Software Proficiency

Experienced Sales Techniques

Market Research

Cold /Outbound Calling

Appointment Settling

Timeline

Sales Development Representative

EIMS
11.2023 - 07.2024

Business Development Representative

Genesis Digital
07.2023 - Current

Team Manager [A]

Amazon
09.2022 - 11.2023

ZAF VCS Customer Service Associate

Amazon
04.2021 - 09.2022

Bachelor of Science - Veterinary Science

University of Pretoria
Kim AbrahamsBusiness Development Representative