Khutso Mailetsane Mahlwele
Marble Hall Railway Street ,MP
Summary
Dynamic Sales Consultant with a proven track record at Fash Financial Services, excelling in customer relationship management and consultative sales techniques. Recognized for enhancing client satisfaction through tailored product recommendations and efficient sales processes, fostering loyalty and repeat business. Multilingual and adept at community networking, driving engagement and support.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Fash Financial Services
10.2023 - 06.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
OPD Cleck
Department of Health Matlala Hospital
06.2022 - 06.2023
- Organized patient documents for streamlined information retrieval.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
In-Store Specialist
Esther Maleka Comprehensive High
05.2021 - 05.2022
- Achieved high levels of customer satisfaction through excellent product knowledge and attentive service.
- Increased customer engagement through active listening and providing relevant product recommendations.
- Ensured smooth operations with accurate inventory management and timely stock replenishments.
- Collaborated with team members to achieve store goals, fostering a positive work environment.
- Managed multiple priorities effectively, ensuring tasks were completed on time without compromising quality of work.
- Assisted customers in product selection, resulting in increased loyalty and return visits.
- Handled customer complaints professionally, resolving issues and gaining customer trust.
- Conducted regular price checks to ensure accuracy and competitive pricing for customers.
Sales Consultant
Mogaletlwa Logistics
02.2017 - 09.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Education
Certificate Of Logistics And Supply Chain -
Oxbridge Academy
09.2016
Skills
Time management
Timeline
Sales Consultant
Fash Financial Services
10.2023 - 06.2025
OPD Cleck
Department of Health Matlala Hospital
06.2022 - 06.2023
In-Store Specialist
Esther Maleka Comprehensive High
05.2021 - 05.2022
Sales Consultant
Mogaletlwa Logistics
02.2017 - 09.2017
Certificate Of Logistics And Supply Chain -
Oxbridge Academy