Summary
Work History
Education
Skills
Languages
Timeline
Generic
KHUTSO MASUKU

KHUTSO MASUKU

Pretoria

Summary

Dedicated student pursuing an Advanced Diploma in Public Affairs with a strong commitment to learning and growth. Demonstrates effective communication and problem-solving skills, actively listening to understand needs and providing thoughtful solutions. Eager to contribute to team efforts while developing practical skills in public service.

Work History

Admnistration

Arethabeng Primary School
pretoria, south africa
09.2025 - 12.2025
  • Resolved complaints through clear communication and problem-solving techniques.
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.
  • Actively listened to customers to fully understand requests and address concerns.
  • Identified issues and provided solutions by analyzing relevant information.
  • Met schedule using excellent planning and coordination skills.
  • Collaborated with team members to achieve target results.
  • Built and maintained courteous, effective working relationships.

Education

Advanced Diploma - Public Affairs (Local Government)

Tshwane University Of Technology
Soshanguve, GP
2026 - Current

Diploma of Higher Education - Public Affairs (Local Government)

Tshwane University Of Technology
Soshanguve, GP
2021 - 2025

Skills

  • Customer service and support
  • Problem resolution and solving
  • Team collaboration and building
  • Data analysis and critical thinking
  • Communication skills
  • Project management and planning
  • Complaint handling and feedback
  • Willingness to learn and adapt
  • Calm under pressure
  • Active listening
  • Leadership and team development
  • Commitment to excellence
  • Public relations strategies
  • MS Office Suite proficiency

Languages

English
Proficient
C2
sepedi
Proficient
C2
isizulu
Proficient
C2

Timeline

Admnistration

Arethabeng Primary School
09.2025 - 12.2025

Advanced Diploma - Public Affairs (Local Government)

Tshwane University Of Technology
2026 - Current

Diploma of Higher Education - Public Affairs (Local Government)

Tshwane University Of Technology
2021 - 2025

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KHUTSO MASUKU